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Showroomby Dave DruzynskiJanuary 17, 2019

Your Pay Plan Is Driving Talent Away

Dealer personnel expert offers three reasons why your outdated, commission-only pay plan is sending your best sales candidates straight to the competition.

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Complianceby Tom HudsonJanuary 14, 2019

Just How Good Are Those Predictions Anyway?

Hudson scores four sets of predictions made by carlaw practitioners at the end of 2017 — including his own.

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Auto Financeby Scot HallJanuary 12, 2019

3 Reasons to Believe in Leasing in 2019

Attractive price points, sustained value of off-lease units, and rising interest rates point toward leasing remaining a viable financing option for dealers and customers this year.

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Auto Financeby Marva LawsJanuary 11, 2019

LGBTQ Car Buyers Are Loyal and Affluent

Top-producing F&I pro has a message for dealers who have failed to embrace the LGBTQ community in their marketing, instore processes, or corporate culture.

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Complianceby Matt DumiakJanuary 11, 2019

Opinion: States Lead the Way in Privacy Law

Until a national privacy bill is adopted, auto dealers face a patchwork of standards written in places like California, Colorado, and Vermont — not to mention the European Union.

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Complianceby Gil Van OverJanuary 10, 2019

Play 11-on-11 Football

Are you putting your full compliance team on the field? Expert urges every manager and staff member to do their part to prevent the dealership from committing costly penalties.

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F&Iby Ritch WheelerJanuary 9, 2019

In 500 Feet, You Will Arrive at Your Destination

Use the reporting tools built into your dealership’s systems to track your progress and production on a daily basis.

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Digitalby Scot EisenfelderJanuary 8, 2019

Will the Real Disruptors Please Stand Up?

Headline-grabbing technology is distracting dealers from the trends that are having a real and immediate impact on the productivity of your sales, F&I, and service departments.

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F&Iby Jason BarrieJanuary 8, 2019

Flip the Script on F&I

Expert advises dealers and F&I professionals to consider two changes that can provide an immediate boost to underperforming business offices.

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ShowroomCover Storyby Tariq KamalJanuary 3, 2019

Technology, Tariffs, and Technicians: Charlie Gilchrist to Lead NADA Through New Challenges

As Charlie Gilchrist prepares to assume the chairmanship of the National Automobile Dealers Association, the Texas dealer faces a long list of pressing issues and agenda items.

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