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Auto Financeby Jim HenryMarch 7, 2019

AFSA 2019: We See Some Weakness

Speakers at the American Financial Services Association’s 2019 conference brushed off any suggestion of a recession striking the U.S. economy this year but admitted affordability, rampant fraud, and new regulatory concerns could create headwinds.

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Digitalby Ryan CassirerFebruary 25, 2019

You Have 8 Seconds to Impress Me

Dwindling consumer attention spans have compelled many retailers to make their marketing messages faster and louder. Smart dealers use their first eight seconds to make a lasting impression.

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F&Iby Justin GasmanFebruary 19, 2019

F&I Creates Moments Worth Sharing

Top F&I producer sees working in the box as a long-term investment that pays off every time a customer realizes their coverage will perform just as you said it would.

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Dealer Opsby Tariq KamalFebruary 18, 2019

Q&A: You Call This a Refund?

New IRS rules have sparked a downward trend in refund amounts, threatening the loss of an annual catalyst for used-car sales.

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F&Iby Lloyd TrushelFebruary 14, 2019

Is the Art of F&I Dead?

Every dealer believes they are dedicated to finance, but too many are complicit in an ongoing effort to eliminate the F&I middleman and let sales and desk managers cut deals on the bank’s terms.

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Digitalby Tariq KamalFebruary 7, 2019

Digital F&I Makes a Measurable Difference at Peterson Toyota of Sarasota

General manager and self-described ‘Toyota guy’ Nick Waddell led Peterson Toyota of Sarasota (Fla.)’s foray into digital retail and says the dealership, its staff, and its customers are all benefiting.

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Auto Financeby Melinda ZabritskiFebruary 5, 2019

Subprime Auto Lending Hits 11-Year Low

The third quarter of 2018 saw an alarming plunge in lending to subprime and deep-subprime customers, falling to 21% of all auto loans as banks and finance companies continue to favor the upper credit tiers.

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Complianceby Tom HudsonJanuary 29, 2019

Dealers Are From Mars, Finance Companies Are From Venus

Dealers might not think of themselves as lenders, but the banks and finance companies that buy your paper have very little doubt about it.

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F&ICover Storyby Nancy DunhamJanuary 22, 2019

Prince Automotive Treats F&I Customers Like Royalty

A family-first culture, dedication to the six Georgia communities it serves, and a highly productive F&I operation helped earn Prince Automotive Group national recognition as the 2018 F&I Dealer of the Year.

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Digitalby Natalie BornJanuary 18, 2019

The Antidote to a Down Market May Surprise You

Dealers who invest in AI- and ML-powered digital marketing solutions today will reap the rewards of active-shopper targeting and engagement when the market constricts.

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