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Record highs in two critical auto finance categories make clear that vehicle affordability is becoming a big problem for car buyers.
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In the first of a series of F&I Think Tank webinars, attorney Eric Johnson offered a wake-up call to dealers and F&I professionals who thought the industry won a decisive victory over the Consumer Financial Protection Bureau when the federal agency’s auto finance guidance was rescinded in May.
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Transportation and shipping expert identifies three reasons auto transportation costs are up this year.
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If you asked your service manager to list every daily task they complete, you might be embarrassed. Focus their work hours on profit-building and watch your fixed ops revenue soar.
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Master the F&I language by eliminating three groups of inappropriate, inaccurate, and legally explosive words from your vocabulary.
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F&I tracks the rise and fall of the Consumer Financial Protection Bureau’s aggressive but ultimately futile five-year assault on dealer participation.
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Trainer shares six proven methods for preserving the F&I interview without needlessly annoying your customers.
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Top trainer says it’s time for F&I professionals — particularly the vets — to let go of the past and embrace the changes facing automotive finance and protection products.
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When managers demonstrate discipline in scheduling, preparing for, and delivering training, sales and F&I professionals develop the skills they need to meet and exceed their goals.
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Compliance expert discusses the impact of Europe’s General Data Protection Regulation on U.S. dealers.
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