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Sun Toyota’s John Marazzi was already an internet sales evangelist before launching a fully online process in September 2016. In its first month alone, the program delivered 75 closed deals and an F&I per-copy average that was just $45 shy of the in-store average.
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Have you received letters from your providers that were full of intimidating technical phrasings — things like 'unacceptable levels of risk/control' and 'data integrity issues'? Those terms certainly sound scary, but as Franklin D. Roosevelt once opined, 'The only thing we have to fear is fear itself.'
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The Ninth Circuit has reaffirmed that service advisors are not subject to exemption from overtime pay. Compliance expert unpacks Navarro v. Encino Motorcars LLC and the effect it could have on your fixed-ops budget.
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There isn’t much the magazine’s compliance pro hasn’t seen. In fact, he’s got a category for every type of issue he’s come across in his more than 15 years auditing deal jackets.
Read More →Dealer software expert makes the case for switching to an electronic menu and reaping the rewards of a swift, productive and compliant F&I process.
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The new overtime rule is on hold. Now what? Human resources expert unpacks the big decision dealers have to make this month.
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F&I trainer recommends changing the way you treat your auto finance partners before your production — and your professional reputation — suffers.
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We hate to burst your bubble, but there is no bubble to burst. Auto finance expert breaks down the third-quarter results.
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With the sales pace slowing, auto finance insider believes dealer relationship management will be a top priority for finance sources in 2017.
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AutoGravity’s Andreas Hinrichs believes his mobile financing app can serve as the ‘digital glue’ between dealers and finance sources, delivering ready-to-buy consumers to dealer showrooms.
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