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Are your penetrations stuck in neutral? Top trainer explains how adopting the F&I master’s mindset creates more enjoyable — and productive — presentations.
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Alvin Heggs took a leap of faith when he bought a fledgling dealership in Mesa, Ariz., three years ago. But his gamble on Superstition Springs Chrysler Jeep Dodge Ram paid off — in spades.
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Industry insider explains why so many consumer marketing campaigns remain highly inefficient.
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Hiring to get the body count up can be a recipe for disaster. Personnel expert explains why dealers and managers need to hire character first and credentials second.
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F&I pro says dealers need to consider the repercussions of longer term loans before making them their new normal.
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Terms like ‘prescreen’ and ‘prequalification’ may seem similar, but they’re not. An executive for a credit report reseller issues a warning to dealers considering the new wave of ‘soft pull’ systems.
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Dealers and lender execs expressed optimism about the year ahead at the industry’s annual get-together, but they admit some trends have them concerned.
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Millennials were top of mind at the industry’s annual get-together, and one expert says auto finance represents the gateway drug to financial services for this coming-of-age demographic.
Read More →AFIP chief finds clues to the survival of the F&I department in the hardier qualities of a common and durable pest.
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The auto finance industry broke several records in the fourth quarter of 2015, with loan balances, new-vehicle finance amounts and monthly payments reaching new highs.
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