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F&Iby Erik NachbahrMarch 4, 2016

Hoarder Room or Server Room?

Dealership IT expert explains how well-organized server rooms protect equipment, save money, promote safety and reduce downtime.

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F&Iby Eric GandarillaMarch 4, 2016

4 Social Media Landmines

Dealership expert identifies four common landmines dealers run into when marketing on social media, and offers recommendations for staying out of the crosshairs of regulators.

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F&Iby Michael IssaMarch 4, 2016

Trouble Ahead

Auto financial advisor returns to offer his take on what the recent weakness in stock market indices means to the economy, the industry, and dealer profitability.

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F&Iby Chris MeachamMarch 3, 2016

How to Preload Appearance Protection

An Ohio-based agent details a process designed to increase your dealership’s per-vehicle average by $200, and keep your lot stocked with cleaner trades.

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Auto FinanceCover Storyby Gerry GouldMarch 3, 2016

Mastering the Menu

Does the transition to the F&I menu presentation stress you out? F&I trainer has the three-part cure.

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Auto Financeby Dave RobertsonFebruary 5, 2016

The CFPB's Misguided Crusade

AFIP's executive director has some choice words for President Obama, Sen. Warren and the 'smartest guys in the room.'

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Auto Financeby Ryan FischerFebruary 5, 2016

Measuring Up

AutoNation's $1,500 per-copy claim was a great achievement, but one industry vet warns F&I pros against using it as a benchmark for F&I success.

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Auto Financeby George SpattFebruary 5, 2016

Want vs. Need: A Lesson in Salesmanship

Industry veteran tells an entertaining tale of a conquest sale from 40 years ago to relay three key lessons about salesmanship and the art of listening.

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Auto Financeby Anna PuzierFebruary 5, 2016

Perfecting the F&I Turnover

Expert says salespeople play a critical role in what happens in the F&I office. She lists four ways they can successfully pave the road to back-end sales.

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F&ICover Storyby Eric GandarillaFebruary 4, 2016

Protecting the Finish

Three F&I pros reveal the props they use to demonstrate the value of paintless dent removal and paint-and-fabric protection.

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