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Editorial

Newsby StaffAugust 13, 2020

Protective Asset Protection Further Helps Dealers During COVID-19 by Reducing Production Requirements on Retrospective Programs

Program update helps local dealers meet the needs of communities and employees.

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Newsby StaffAugust 13, 2020

DealerPeak Leveling the Playing Field for the Automotive Industry

Their most recent CRM innovation goes by the name CarDog, and is a first-of-its-kind program designed to cater to the needs of the smaller, independent dealers.

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Newsby StaffAugust 12, 2020

APCO Holdings, LLC, Welcomes Scot Eisenfelder as Senior Vice President, Strategy and Planning

With extensive experience in the automotive industry, Eisenfelder will guide APCO Holdings in developing corporate plans for business development and aligning company strategy and priorities with current and future business needs.

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Newsby StaffAugust 11, 2020

COVID-19 Market Update

Black Book recently published an update to their COVID-19 Market Updates, including BEV sales, wholesale prices, retail listing prices, wholesale volume, used retail listing volume, and new vehicle sales.

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Newsby StaffAugust 10, 2020

KAR Global Welcomes Automotive Industry Veteran as Executive Vice President of Dealer Sales

Steve Jordan to lead KAR Global Dealer sales efforts beginning in September.

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Newsby StaffAugust 10, 2020

Marcom Technologies Announces Newest Solution, Total Call Results, Powered by InteractiveTel

Marcom Technologies Inc. is excited to announce their newest telephony solution, Total Call Results, powered by InteractiveTel. 

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Newsby StaffAugust 10, 2020

Relentless Dealer Services Announces Introduction of RDS F&I Service Company

Relentless Dealer Services, based in Greenwood, Ind., is pleased to announce the introduction of RDS F&I Service Company.

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Articlesby StaffAugust 10, 2020

Chatbots Are Reshaping the Way COVID-19 Era Retailers Connect with Customers

Messaging apps, AI, and self-service customer support options such as adaptive FAQ’s with interactive guides have allowed retailers to scale down contact centers to rely more on chatbot technology and give customers the quick and reliable answers they need.

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Newsby StaffAugust 10, 2020

Final Day to Vote for 2020 Dealers' Choice Awards

Voting for the 2020 Dealers' Choice Awards will close at midnight on Friday, Aug. 14.

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