
Staff
Editorial

Editorial

Audi has become the fifth major manufacturer to certify Darwin’s digital retailing and omnichannel solutions for dealer co-op funding.
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A new Marchex study of 6,200 dealership sales conversations by Marchex finds the top 25% of performers listened actively, asked engaging questions, offered contact information, requested names, and were unfailingly polite.
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Auto dealers ranked Portfolio first in the Service Contract Reinsurance category in this year’s DCAs, the company’s 12th consecutive top three ranking.
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The average age of America’s registered cars and light trucks has risen again, to 11.8 years, according to the latest report from IHS Markit.
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StoneEagle F&I won the first-place Diamond award for F&I Technology in the 15th annual Dealers’ Choice Awards.
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Wantalease.com reports changes to lease prices for a range of small, mid-size, and luxury SUVs, led by a 14% increase for the Nissan Pathfinder, as well as some Chevrolet, Cadillac, and Infiniti products.
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The Assurant Performance Institute’s new Financial Service Manager courses are designed to improve overall dealership production while elevating top F&I performers.
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A new feature allows U.S. Hyundai dealers who are subscribed to CDK Global’s Hailer service can now offer Lyft rides to service customers.
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CNA National earned the first-place Diamond award in the Service Contract category in this year’s Dealers’ Choice Awards, ranking among the nation’s leading providers for the 15th straight year.
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Ipsos Retail Performance has added a new feature designed to give auto dealers an accurate, staff-excluded daily foot traffic count.
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