NAC: Industry Trends Drove Service Contract Refresh
Vehicles and transportation options are changing, National Auto Care executives say, and F&I products must evolve to keep up.

National Auto Care executives say updates and enhancements to its product lineup were driven by changes to the F&I market.
Photo by freestocks-photos via Pixabay
PONTE VEDRA BEACH, Fla. — Coverage for electric vehicles, high-tech parts, and rideshare vehicles are among the enhancements that agents, dealers, and drivers can expect from the refreshed core vehicle service contract program from National Auto Care, the company announced.
Relaunched this year with key new features and benefits, NAC’s core service contract offers the most comprehensive and competitive coverage in the F&I market, according to the company’s own competitive data analysis. The product refresh was driven by trends, executives said, including the growing popularity of ridesharing and hybrid and electric vehicles, many equipped with expensive-to-repair “smart” parts.
“National Auto Care celebrates 35 years in the industry this year, so it was only fitting that we would make important updates to our flagship product — our vehicle service contract — to make it an unbeatable coverage option,” said Tony Wanderon, president and CEO of NAC. “I’m pleased that the changes we made will exceed the needs of consumers who need outstanding protection as vehicle prices and parts and labor costs continue to rise.”
In addition to the core service contract refresh, NAC added two other service agreements — a high-tech service contract and the “Pinnacle+6 Service Agreement” aimed at leasing consumers.
“We always listen to the needs of our partners when developing products to bring to market, and with our refreshed core service contract and other additions, we absolutely hit the mark,” said Vice President of Sales and Client Relations Courtney Wanderon. “Our products will provide much-needed coverage for vehicles with expensive and complex features and to consumers who are increasingly more interested in leasing.”
More F&I

AI: Facilitator, Not Fixer, in F&I
The dealerships that thrive in the years ahead will be those that embrace technology while continuing to invest in the people who make customer interactions count.
Read More →
Modern Technology Objection Handling
In this video, Trent White shares how to confidently handle technology-based objections by helping customers understand the value of protection, even with modern vehicle technology.
Read More →
Consistency at Scale: Driving F&I Performance
With 75 rooftops across the Sunshine State, Morgan Auto Group has proven to Floridians that it knows a thing or two about driving performance in a competitive market. But it didn’t start at the top.
Read More →
Gitty Up on GAP
The foundational finance-and-insurance product hasn’t kept up with the latest conditions for auto dealers. Is the time ripe?
Read More →
How AI-Powered Coaching Is Transforming F&I Performance
See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability
Read More →
Sell Value, Build Trust
In this video, Trent White explains why selling on value, not fear, builds lasting customer trust, reduces cancellations, and drives long-term success.
Read More →
F&I Sales Give Dealers First-Half Lift
Product business shored up total profits to avoid an overall revenue tanking as product penetrations held steady, StoneEagle reported.
Read More →
Targeted Training Drives Results
Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.
Read More →
Double the Change, Double the Chance
When an F&I manager gets a customer refusal, it’s a wise move to tweak more than one thing in the product offering.
Read More →
Just Do It
F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
Read More →