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Mad Marv

Marv is no industry insider. He’s an actual F&I manager with more than 20 years of experience. Get his from-the-trenches take on the industry every month at fi-magazine.com.

Mad Marvby Marv EleazerApril 15, 2013

Rehashing an Old Topic

His Madness opens up with a few thoughts on rehashing deals, then offers tips on how to get the right call the first time.

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Mad Marvby Marv EleazerMarch 20, 2013

Preventing the Unexpected

His Madness recounts a little history lesson before offering a primer for snuffing out bad habits and making positive changes.

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Mad Marvby Marv EleazerFebruary 5, 2013

A Newbie’s Guide to F&I

When His Madness asked his F&I friends to provide some words of wisdom to F&I newbies, he found a few nuggets of advice for grizzled vets as well.

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Mad Marvby Marv EleazerJanuary 18, 2013

Standing Up for the Service Contract

His Madness lays down a good argument — and some great pitch material — for the value of adding a service contract to a vehicle purchase.

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Mad Marvby Marv EleazerDecember 7, 2012

Fear Factor: When Customers Say 'No'

His Madness offers a little pep talk to remind F&I pros that if anybody has reason to be afraid of making a wrong turn, it shouldn’t be you.

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Mad Marvby Marv EleazerNovember 13, 2012

Show Me The Process

The debate at this year’s Industry Summit didn’t change His Madness’ opinion about the mobile menu. But he says there is one thing software makers can do that would.

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