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Mad Marv

Marv is no industry insider. He’s an actual F&I manager with more than 20 years of experience. Get his from-the-trenches take on the industry every month at fi-magazine.com.

Mad Marvby Marv EleazerApril 4, 2011

Leave the Hybrids to the Manufacturers

Has the industry gone mad? The magazine’s in-the-trenches columnist fires a shot across the bow of the push toward a combined sales/F&I manager.

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Mad Marvby Marv EleazerMarch 11, 2011

Know When to "Fold 'em"

Now that the ‘do more with less’ period is over, you might be fantasizing about greener pastures at some other store. Before you pull the trigger, here are a few questions you need to ask yourself.

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Mad Marvby Marv EleazerFebruary 4, 2011

Controlling Charge-Backs

Charge-backs are difficult to control, but our in-the-trenches columnist says there are ways to prevent them from getting out of hand.

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Mad Marvby Marv EleazerJanuary 6, 2011

Squishing the Flea Mentality

Will creating a list of New Year’s resolutions really help you better yourself? The magazine’s front-lines columnist doesn’t think so.

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Mad Marvby Marv EleazerDecember 1, 2010

Who Needs ‘Em?

The magazine’s columnist explores the always-tenuous, sometimes-volatile relationship between sales and F&I.

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Mad Marvby Marv EleazerOctober 29, 2010

The Slump Cure

Slumps are just part of life, whether it’s in sports or in the F&I office. How long one lasts is really up to you.

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