No Friend of Mine
F&I trainer details a foolproof method for convincing your next ‘third basemen’ to switch teams.
Top trainer Ron Reahard fields questions from and offers expert advice to top-producing F&I professionals.
F&I trainer details a foolproof method for convincing your next ‘third basemen’ to switch teams.
A reader wisely chooses to remain anonymous after uncovering a payment-packing scheme taking place in his (or her) dealership.
F&I trainer keeps hope alive despite bluster on the campaign trail and dirty dealings at the manufacturer level.
An F&I manager asks for a little career advice. The magazine’s resident F&I pro responds with what may be the secret to life.
An F&I manager says his customers' buying and ownership habits are making it difficult to sell GAP and service contracts. The magazine's resident F&I pro has the answer.
By outlining your customers’ responsibilities and providing instructions for filing a claim, you can reduce chargebacks and keep the F&I revenue flowing.
![[Video] The Average LIfecycle Close](https://dealerimages.bobitstudios.com/upload/fi-magazine/content/blogpost/_migrated/FI1215-SoHerestheDeal-__-600x300-a.jpg)
The magazine’s resident F&I pro offers a close designed specifically for car buyers who believe whatever issues they face will occur within the factory warranty’s coverage period.
![[Video] Perfect Timing](https://dealerimages.bobitstudios.com/upload/fi-magazine/content/blogpost/_migrated/FI1115-Reahard-mktg-piece-v2-__-600x300-a.jpg)
Aside from selling VSCs on the service drive, the magazine’s F&I wiz says there are five other opportunities to capture a missed service-contract sale.
The magazine’s F&I wiz lays out a plan for re-pitching a service contract to customers who declined the product at the time of delivery.
Accepting a customer’s objection doesn’t mean you can’t circle back. The magazine’s F&I wiz shows a California F&I manager how it’s done.
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