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ArticlesJuly 14, 2014

Codifying Common Sense

Whether you believe it or not, most rules and regulations weren’t designed to make your life miserable. The magazine’s resident compliance expert says we can only blame ourselves.

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ArticlesJuly 14, 2014

People, Process, Pay Plans

Top F&I mind says there are nine components that need to be in every F&I pay plan. Not only do they provide the right motivation, they can be the key to retaining top talent.

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Articlesby George AngusJuly 14, 2014

Converting the Ca$h Customer

The Father of the F&I menu lays out a four-step process for converting the cash customer. He even throws in a technique for selling a VSC to those who refuse to convert.

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ArticlesJuly 14, 2014

Market on the Move

The auto finance industry broke new ground in several reporting categories in the first quarter. But not all records are meant to be broken.

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ArticlesCover StoryJuly 14, 2014

Click to Enter

Not all dealers had today’s Internet customer in mind when they joined the digital revolution. For Sun Toyota, the Great Recession was all the motivation it needed.

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NewsJuly 8, 2014

Space Coast Credit Union Adopts RouteOne Econtracting

Space Coast Credit Union, which serves more than 230,000 members on Florida’s east coast, has adopted RouteOne’s eContracting platform using its new DiscountOne product.

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NewsJuly 1, 2014

World Omni Financial Corp. Announces New Marketing VP

Joanna Sherry has joined World Omni Financial Corp. as assistant vice president of marketing. She will support the marketing efforts of World Omni's business units, including Southeast Toyota Finance and CenterOne Financial Services.

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NewsJune 27, 2014

Allstate Selects New President for Dealer Services Division

Allstate Corp. has named a new president for its dealer services division, about four months after Doug Herberger resigned from the post. The company also named a new COO.

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NewsJune 26, 2014

New-Vehicle Sales Continue Year-Over-Year Growth

The expected SAAR for new light-vehicle retail sales in June will result in the fifth consecutive month of year-over-year growth, predicts J.D. Power and LMC Automotive.

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NewsJune 25, 2014

IHS Automotive: Loyalty Drives Gains in Automotive Market Share

In the first quarter, loyalty and conquesting efforts by manufacturers paid off in improved retail market share.

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