
NADA and the Miracle on 34th Street
Automotive dealers should follow the National Automobile Dealers Association's consumer-friendly guidelines in order to minimize their legal risks.
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Automotive dealers should follow the National Automobile Dealers Association's consumer-friendly guidelines in order to minimize their legal risks.
Read More →With the six new additions, TrueCar’s dealer council now includes 20 members who operate 276 franchises in 19 states.
Read More →The 2013 chairman calls out the CFPB for not demonstrating that problems exist with dealer participation programs, and questions the bureau’s use of the disparate impact theory.
Read More →Thirteen Democrats in Congress sent a letter to the CFPB's Richard Cordray, asking for “any and all background information” on the bureau's investigations of auto finance.
Read More →The man behind the industry’s only sanctioning body for the F&I trade returns to offer his take on today’s regulatory environment.
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Now, more than ever, dealers are left with unanswered questions about finance reserve, discriminatory lending and other regulatory concerns. Two attorneys share their opinions on those topics with F&I and Showroom.
Read More →The CFPB isn’t the only regulator interested in what goes on inside the F&I office. The U.S. Department of Justice also is taking aim at retail installment transactions.
Read More →Illinois Attorney General Lisa Madigan files lawsuit against a Carterville auto dealer for deceptive sales tactics. The Illinois dealer allegedly promised repair guarantees on cars sold “as is” but didn’t follow through.
Read More →If “In the event” is in your script, check out Gerry Gould's newest tip on why that wording may not be setting the right tone with your customers.
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Dealers filed a mass action lawsuit Tuesday against Carfax for monopolizing the market. They claim the quality of the firm’s vehicle history reports is lacking, but dealers also say the exclusive agreements the firm has with OEMs and merchandising sites has forced them to be paying customers.
Read More →DeSimone Auto Group is accused of charging higher finance rates than what customers initially agreed to once they took delivery of a vehicle.
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