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NADA and the Miracle on 34th Street
Automotive dealers should follow the National Automobile Dealers Association's consumer-friendly guidelines in order to minimize their legal risks.
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F&I Showroom Magazine
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SEARCHMENUSEARCHAutomotive dealers should follow the National Automobile Dealers Association's consumer-friendly guidelines in order to minimize their legal risks.
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The magazine’s resident compliance auditor provides a checklist that will help your store steer clear of state and federal regulators in 2013.
Read More →It’s a fact that salespeople who conduct the service walk achieve higher grosses on the vehicles they sell. So why doesn’t every sales consultant do it? Gerry Gould weighs in, and covers the F&I manager’s roll in this important step on the road to a sale.
Read More →A Virginia court sided with Yelp and consumer review sites last week when it decided to reverse an injunction against a woman who posted negative reviews about her home contractor on Yelp and Angie’s List, another consumer review site.
Read More →New legislation in California and Illinois is set to take effect this week that prohibits employers from requiring employees to disclose their social media usernames and passwords. Four other states have enacted similar legislation.
Read More →Consumers took full blame for their credit problems in a new poll conducted by the National Foundation for Credit Counseling. The organization responded with 12 steps consumers can follow to right their credit ship — advice dealers can pass along to their customers.
Read More →Compact, subcompact and pickup segments will push industry up 6.6 percent over 2012, Polk predicts. The firm also says the industry will return to the 16 million-unit level by 2015.
Read More →Reuters reported on Dec. 24 that the Carlyle Group and KKR & Co. LP have emerged as the lead bidders for Reynolds and Reynolds Co. The deal could be worth $5 billion.
Read More →A good meet and greet in the showroom should seamlessly transition into an F&I manager’s discovery process. But before you ask your next customer how many miles he or she averages per year, check out John Vecchioni’s F&I Tip of the Week.
Read More →American Suzuki Motor Corp. announced this week that 213 of its 219 U.S. dealers have accepted its terms to halt new-car sales in the U.S. market.
Read More →The FTC is proposing changes to the Used Car Buyers Guide. But the commission made clear it is not looking to burden dealers with its proposed modifications.
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