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Compliance

NewsDecember 6, 2012

97 Percent of Suzuki Dealers Accept Settlement Terms

American Suzuki Motor Corp. announced this week that 213 of its 219 U.S. dealers have accepted its terms to halt new-car sales in the U.S. market.

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NewsDecember 6, 2012

FTC Proposes Modifications to Used Car Rule

The FTC is proposing changes to the Used Car Buyers Guide. But the commission made clear it is not looking to burden dealers with its proposed modifications.

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NewsDecember 4, 2012

[Video] Tip of the Week: Getting in the Game

United Development Systems' Gerry Gould explains why it’s critical that F&I managers get involved on the showroom floor when they’re not working a deal.

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NewsDecember 4, 2012

TransUnion: 60-Day Delinquency Rate Inches Up, Remains at Near Historic Lows

The credit reporting agency attributes the rise in the auto loan 60-day delinquency rate to seasonal patterns, says the rate is still down 56 percent from a recession high of 0.86 percent.

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NewsNovember 29, 2012

[Video] Tip of the Week: Sales Meetings Done Right

United Car Care's John Vecchioni says it’s OK for F&I managers to use sales meetings to update the sales team on outstanding deals, but the F&I Professor says it’s even better if the F&I manager can share a closing experience to help those struggling sales consultants.

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ArticlesNovember 14, 2012

People, Process, Profit

Attendees of the magazine’s annual conference gathered to hear how six top trainers view the road ahead for the F&I industry. What they heard was a familiar rallying cry.

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NewsNovember 8, 2012

[Video] Tip of the Week: Presenting the Menu

There are two things every finance manager must determine when working with a customer. United Car Care’s John Vecchioni explains how those two things will shape how the menu is presented in F&I’s Tip of the Week.

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NewsNovember 1, 2012

Kia Upsets Facebook Fans With EndPoverty Campaign

Kia adjusted its social media message after followers lashed out about the company’s “1Like=1Day Food for 1 Family” slogan.

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NewsOctober 30, 2012

Ally to Lead Webinar on Improving F&I Performance

Ally Auto will lead an F&I and Showroom-hosted webinar on Wednesday, Nov. 7. It will cover the key elements of a comprehensive F&I plan, and will offer insights on how to increase F&I revenue and net profit.

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Articlesby Gil Van OverOctober 10, 2012

Paper Trails

Things don’t always go smoothly in the daily grind of dealership life. That’s why a good paper trail is critical to keeping your store out of the crosshairs of hungry plaintiffs’ attorneys.

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