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NewsDecember 4, 2012

[Video] Tip of the Week: Getting in the Game

United Development Systems' Gerry Gould explains why it’s critical that F&I managers get involved on the showroom floor when they’re not working a deal.

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NewsDecember 4, 2012

TransUnion: 60-Day Delinquency Rate Inches Up, Remains at Near Historic Lows

The credit reporting agency attributes the rise in the auto loan 60-day delinquency rate to seasonal patterns, says the rate is still down 56 percent from a recession high of 0.86 percent.

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NewsNovember 29, 2012

[Video] Tip of the Week: Sales Meetings Done Right

United Car Care's John Vecchioni says it’s OK for F&I managers to use sales meetings to update the sales team on outstanding deals, but the F&I Professor says it’s even better if the F&I manager can share a closing experience to help those struggling sales consultants.

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ArticlesNovember 14, 2012

People, Process, Profit

Attendees of the magazine’s annual conference gathered to hear how six top trainers view the road ahead for the F&I industry. What they heard was a familiar rallying cry.

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NewsNovember 8, 2012

[Video] Tip of the Week: Presenting the Menu

There are two things every finance manager must determine when working with a customer. United Car Care’s John Vecchioni explains how those two things will shape how the menu is presented in F&I’s Tip of the Week.

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NewsNovember 1, 2012

Kia Upsets Facebook Fans With EndPoverty Campaign

Kia adjusted its social media message after followers lashed out about the company’s “1Like=1Day Food for 1 Family” slogan.

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NewsOctober 30, 2012

Ally to Lead Webinar on Improving F&I Performance

Ally Auto will lead an F&I and Showroom-hosted webinar on Wednesday, Nov. 7. It will cover the key elements of a comprehensive F&I plan, and will offer insights on how to increase F&I revenue and net profit.

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Articlesby Gil Van OverOctober 10, 2012

Paper Trails

Things don’t always go smoothly in the daily grind of dealership life. That’s why a good paper trail is critical to keeping your store out of the crosshairs of hungry plaintiffs’ attorneys.

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ArticlesOctober 10, 2012

To Catch a Thief

Standing on the front lines of the government’s campaigns against terrorist activity and identity theft has put dealers in a tough spot — especially when that fight steps foot inside the dealership.

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NewsOctober 1, 2012

Calif. BHPH Dealers to See More Regulations, Dodge Interest Rate Cap

California’s buy-here, pay-here dealers will have new requirements with which to contend come Jan. 1, but they won’t face an interest rate cap or a new licensing requirement thanks to Gov. Jerry Brown.

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