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NADA and the Miracle on 34th Street
Automotive dealers should follow the National Automobile Dealers Association's consumer-friendly guidelines in order to minimize their legal risks.
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F&I Showroom Magazine
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SEARCHMENUSEARCHAutomotive dealers should follow the National Automobile Dealers Association's consumer-friendly guidelines in order to minimize their legal risks.
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Since the passage of the California Car Buyer’s Bill of Rights fewer than 36 months ago, 15 bills have been introduced in seven states. Compliance expert warns dealers across the nation to get prepared for the legislation’s spread.
Read More →Let’s face it — dealers get sued for a lot of things; sometimes it’s justified, sometimes not. The savvy dealer knows this and takes steps to manage risk accordingly.
Read More →There may not be any federal or state laws governing the use of the menu, but that doesn’t mean there aren’t rules to follow. F&I consultant runs through a few best practices that can help you avoid getting into compliance hot water.
Read More →In past columns I’ve talked about compliance as a value proposition —something that often is hard to quantify except in comparison to “what might happen.” After numerous years in this business, I have to say the old adage, “an ounce of prevention is worth a pound of cure,” perfectly sums up the value of good compliance practices.
Read More →In Wisconsin, dealers who spot a vehicle and can’t secure financing are required by law to finance the purchase. California law requires a specific form for recontracting. Find out what else you need to know about spot deliveries.
Read More →As all of you know, spot deliveries are a common practice in many dealerships around the country. Where they are permitted by law and properly executed, spot deliveries are a valuable sales process.
Read More →Your customers aren’t the only ones you have to worry about. Sometimes, your own employees can’t resist the temptation. Problem is, that opportunistic employee puts your dealership at risk, too.
Read More →Memorial Day weekend in Washington, D.C., is always an affair, from the 20,000-plus motorcycle-riding members of Rolling Thunder in town to raise awareness of POW/MIA issues, to the concerts and fireworks on the mall, and thousands of flags flying everywhere.
Read More →Ancillary products can generate as much as 60 percent of gross profit. Does your pay plan reflect that? Pay plans should reward for superior and compliant performance, but are you factoring in today’s market trends?
Read More →We’ve had a couple of major developments this month, so this month’s column is devoted to updating you on the happenings around Washington, D.C.
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