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Compliance

ArticlesNovember 1, 2007

What’s On Your Receipt?

You may recall the drama that played out in 2003 with regards to renewing certain provisions of the Fair Credit Reporting Act (FCRA). They were set to expire at the end of that year (if you don’t recall, trust me, folks in D.C. were losing sleep over this).

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Articlesby Joe BartoloneNovember 1, 2007

5 Legal Drawbacks to a Unified Front-End

Unifying the front-end is definitely a top-of-mind topic these days, but there are several compliance issues to keep in mind. Compliance expert runs through five possible issues, and shows how the F&I office can solve each one.

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Articlesby Jim LawrenceNovember 1, 2007

California Law Becoming Pandemic for Industry

Since the passage of the California Car Buyer’s Bill of Rights fewer than 36 months ago, 15 bills have been introduced in seven states. Compliance expert warns dealers across the nation to get prepared for the legislation’s spread.

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ArticlesOctober 1, 2007

Picking Your Battles

Let’s face it — dealers get sued for a lot of things; sometimes it’s justified, sometimes not. The savvy dealer knows this and takes steps to manage risk accordingly.

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Articlesby Joe BartoloneOctober 1, 2007

The Compliance Side of Menu Selling

There may not be any federal or state laws governing the use of the menu, but that doesn’t mean there aren’t rules to follow. F&I consultant runs through a few best practices that can help you avoid getting into compliance hot water.

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ArticlesSeptember 1, 2007

An Ounce of Prevention

In past columns I’ve talked about compliance as a value proposition —something that often is hard to quantify except in comparison to “what might happen.” After numerous years in this business, I have to say the old adage, “an ounce of prevention is worth a pound of cure,” perfectly sums up the value of good compliance practices.

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Articlesby Joe BartoloneSeptember 1, 2007

Dos and Don’ts of Spot Delivery

In Wisconsin, dealers who spot a vehicle and can’t secure financing are required by law to finance the purchase. California law requires a specific form for recontracting. Find out what else you need to know about spot deliveries.

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ArticlesAugust 1, 2007

Spots on the Spot

As all of you know, spot deliveries are a common practice in many dealerships around the country. Where they are permitted by law and properly executed, spot deliveries are a valuable sales process.

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ArticlesAugust 1, 2007

Identifying the Enemy Within

Your customers aren’t the only ones you have to worry about. Sometimes, your own employees can’t resist the temptation. Problem is, that opportunistic employee puts your dealership at risk, too.

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ArticlesJuly 1, 2007

The Service Members Civil Relief Act

Memorial Day weekend in Washington, D.C., is always an affair, from the 20,000-plus motorcycle-riding members of Rolling Thunder in town to raise awareness of POW/MIA issues, to the concerts and fireworks on the mall, and thousands of flags flying everywhere.

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