
Line 1 Is Not a Junk Drawer
Rolling products into the cash price — even if the bank told you to — misrepresents the vehicle’s value and runs afoul of four federal laws.
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Rolling products into the cash price — even if the bank told you to — misrepresents the vehicle’s value and runs afoul of four federal laws.
Read More →Ancillary products can generate as much as 60 percent of gross profit. Does your pay plan reflect that? Pay plans should reward for superior and compliant performance, but are you factoring in today’s market trends?
Read More →We’ve had a couple of major developments this month, so this month’s column is devoted to updating you on the happenings around Washington, D.C.
Read More →When I sit down to write this column every month, I try to think about what’s new, what’s novel, what do folks not know about, etc. A request from a reader asking for an article that discussed spot deliveries made me realize that sometimes, a “best practices” article on a subject that’s been around a long time may provide more bang for the buck from time to time.
Read More →A couple of years ago there was a lot of scrambling going on as financial institutions figured out how to comply with the customer identification program (CIP) requirements imposed by Section 326 of the USA Patriot Act.
Read More →When it comes to compliance, the rules for prime and subprime might be the same, but the risks and exposures aren’t. F&I auditor provides the ugly details.
Read More →It was fitting that the National Automobile Dealers Association (NADA)’s annual show be called the “Main Event,” as both sides of the data security debate squared off in a testy exchange that left many questions unanswered.
Read More →Being a compliance lawyer, I ask new and potential clients to consider this question: “How do you value good compliance practices in your operation?” What would your response be?
Read More →There is a popular sci-fi show on TV called The 4400. It features some 4,400 people who were abducted by aliens and returned to earth en masse.
Read More →In the last five years, the Los Angeles County District Attorney’s Office has been active in curbing the practice of “payment packing.” Consumer complaints against dealerships are on the decline due to the response of state and local associations, but other concerns exist, officials warn.
Read More →You’ll notice that, from time to time, I’ll devote a column to those pesky adverse action notice requirements. For those of you who may be thinking that I do this because it’s all the law I know, let me assure you that I have other talents as well.
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