MENU
SEARCH
Dealers must be careful they don’t run afoul of the law when it comes to such deceptive practices, as there are many cases pointing to the potential bad ends of such deals.
Read More →
As all of you know, spot deliveries are a common practice in many dealerships around the country. Where they are permitted by law and properly executed, spot deliveries are a valuable sales process.
Read More →Your customers aren’t the only ones you have to worry about. Sometimes, your own employees can’t resist the temptation. Problem is, that opportunistic employee puts your dealership at risk, too.
Read More →Memorial Day weekend in Washington, D.C., is always an affair, from the 20,000-plus motorcycle-riding members of Rolling Thunder in town to raise awareness of POW/MIA issues, to the concerts and fireworks on the mall, and thousands of flags flying everywhere.
Read More →Ancillary products can generate as much as 60 percent of gross profit. Does your pay plan reflect that? Pay plans should reward for superior and compliant performance, but are you factoring in today’s market trends?
Read More →We’ve had a couple of major developments this month, so this month’s column is devoted to updating you on the happenings around Washington, D.C.
Read More →When I sit down to write this column every month, I try to think about what’s new, what’s novel, what do folks not know about, etc. A request from a reader asking for an article that discussed spot deliveries made me realize that sometimes, a “best practices” article on a subject that’s been around a long time may provide more bang for the buck from time to time.
Read More →A couple of years ago there was a lot of scrambling going on as financial institutions figured out how to comply with the customer identification program (CIP) requirements imposed by Section 326 of the USA Patriot Act.
Read More →When it comes to compliance, the rules for prime and subprime might be the same, but the risks and exposures aren’t. F&I auditor provides the ugly details.
Read More →It was fitting that the National Automobile Dealers Association (NADA)’s annual show be called the “Main Event,” as both sides of the data security debate squared off in a testy exchange that left many questions unanswered.
Read More →Being a compliance lawyer, I ask new and potential clients to consider this question: “How do you value good compliance practices in your operation?” What would your response be?
Read More →
