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NewsApril 9, 2018

Dent Wizard Promotes Mike Black to CEO

Black served as the F&I product provider's COO for the last seven-plus years. He succeeds Terry Koebbe, whose title was elevated to chairman. Both moves took effect on April 1.

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NewsApril 9, 2018

Auto/Mate Promotes Dave Druzynski to Chief People Officer

Dryzynski joined the company more than eight years ago as director of human resources. He also serves as a regulator contributor to F&I and Showroom magazine.

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NewsApril 5, 2018

NCM Adds to 20 Group Roster With ConSept Acquisition

NCM Associates has acquired ConSept LLC, a merger NCM claims makes it the leading automotive 20 Group provider in North America.

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Articlesby Lloyd TrushelApril 4, 2018

The ’90s Called. They Want Their Presentations Back.

Are you still rolling out the old NASCAR close? F&I insider says F&I offices need to get with the times and ditch those ‘Buy it now or bad things will happen’ pitches.

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ArticlesApril 4, 2018

Save the Sale Before It Starts

Are your salespeople sabotaging themselves before the sale starts? Dealership expert offers four ways to set them up for a win before the opening gun goes off.

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ArticlesApril 4, 2018

Auto Finance Data Reveals Affordability Concerns

Fourth-quarter loan balances reached an all-time high for the third year in a row, but records broken for amounts financed and monthly payments raise affordability concerns.

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NewsApril 3, 2018

Spireon Adds to Executive Team

The vehicle intelligence company announced the appointment of Rashid Ismail as senior vice president of customer success. The former CoreLogic executive will be responsible for customer lifecycle management.

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NewsApril 3, 2018

Proactive Updates BDC Video Training Library

Proactive Dealer Solutions announced a series of new additions to its library of interactive videos for business development center training.

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ArticlesApril 2, 2018

Service Advisors Are Exempt From Overtime Rules

Auto dealers finally have an answer to a critical compensation question thanks to a 5-4 Supreme Court decision in the Navarro v. Encino Motorcars case.

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NewsApril 2, 2018

Hendrick to Install Reynolds docuPAD in All 96 Locations

When installations are completed in mid-July, Hendrick Automotive Group will be the largest single user of Reynolds’ docuPAD system in the United States.

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