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Industry
2026 NADA Chairman Rob Cochran knows a thing or two about leadership after decades in the business. He brings an emphasis on stewardship to his new role at the head of the country’s major auto retail trade group.
F&I
It may be human nature to back off when a customer seems to say no to a product or service. But experts say F&I managers should operate as though the answer will be the opposite.
F&I
A high profit per-vehicle retail can create a false sense of strength that masks underlying problems, while a low one may not reveal an operation that's actually efficient and well-balanced.
Industry
As America turns 250, explore how the automotive industry shaped jobs, culture, innovation, and mobility from Detroit assembly lines to today’s EV era.
