Articles
Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
Read More →
MENU
SEARCHMENUSEARCHTalk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
Read More →
Despite the nine-basis-point increase, the auto loan default rate remains near levels recorded one year ago. However, declining auto sales and the normal end-of-year push to make room for newer models may encourage easier credit conditions and raise concerns about future defaults.
Read More →
Hearst Autos now has a new, permanent office in the Antique Row district of Chamblee, Ga., near Atlanta. According to officials, the overall idea of the new office space was to create an innovative and inspiring environment.
Read More →
An electronic menu can do more than drive the F&I process. Compliance expert offers standards and practices you can use to unlock an emenu’s true potential.
Read More →Sponsored by F&I Express, the awards program is designed to honor companies and individuals driving innovation in the digital F&I space.
Read More →
General Motors dealers who sell non-GM service contracts, parts and accessories must now disclose to their customers that the products are not backed by the automaker. Dealer trade groups believe the OEM’s stated goal of enhanced ‘safety and transparency’ is not the real reason for the new policy.
Read More →
F&I and Showroom traces the history of paintless dent repair with Troy Good, president and CEO of Nobilis Group Inc., home of the Dent Zone brand.
Read More →
Trainer believes in the power of persuasion but wants F&I pros to back it with effective training, sincere needs-discovery, and a personalized approach.
Read More →
AutoGravity capped off its two-category win in the 2017 F&I Digital Media Awards with recognition as the contest’s Grand Prize Winner at Industry Summit.
Read More →Accelerated Service International (ASI) has launched TruGAP, a new product designed to meet customers’ expectations for coverage and value and raise the bar for GAP coverage industrywide.
Read More →Accelerated Service International (ASI) has launched Care Free VSC, a new program designed to benefit agents, dealers and customers with a combination of highly favorable terms and a built-in maintenance component.
Read More →