
Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
Read More →
Karen Queen has been appointed as the chief actuary for CNA National Warranty Corp. She spent the last nine years with CNA National's parent company, where she most recently served as the assistant vice president for professional liability pricing.
Read More →Shoppers age 18 to 24, or Generation Z, buy 6.5 times more used cars than new cars, according to an analysis of Polk vehicle registration data analyzed by Edmunds.com. While it’s not surprising that college-aged consumers are buying used cars, what they’re buying is.
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The business unit of KAR Auction Services has promoted C.J. Lopez to director of major dealer accounts, and Kjersta Loyd to regional dealer sales manager for the Mideast and Midwest regions.
Read More →Kia ended the 27-year reign of premium brands by ranking highest among all nameplates in J.D. Power’s annual study. Overall, new-vehicle quality improved 6%, which was double last year’s 3% improvement.
Read More →The firm reported that wholesale prices for cars eight years or older fell 2% in May, which was better than the 2.7% drop recorded for the month over the last four years. The improvement led to the first increase this year in the NADA Used Car Guide's used-vehicle price index.
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Over the last four weeks, depreciation rates for both cars and trucks have begun to show some consistency, according to Black Book, with truck depreciation picking up from the spring season.
Read More →A new Mitsubishi dealership is coming to the Bonita Springs/ Naples area. Bonita Springs Mitsubishi, owned by retail veterans Bill Doraty and Jeff Johnson, is scheduled to open Monday, June 27.
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F&I and Showroom has extended the nomination deadline for its F&I Dealer of the Year award to Wednesday, July 13.
Read More →Confident Financial Solution's auto repair financing program has experience strong growth this year, the company reported this week. It now has 1,000 retailers offering its product, including 410 franchised new-car dealers.
Read More →RouteOne announced this week that Southeast Toyota Finance, a provider of automotive financing for 176 dealers in the southeastern United States, will now include econtracting on its automotive finance platform.
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