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Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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SEARCHMENUSEARCHTalk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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At last month’s F&I Think Tank, female F&I pros shared their stories of perseverance in a male-dominated industry, talked about how times have changed, and explained why they believe women are the future of F&I.
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RouteOne’s board of directors has named Justin Oesterle as the company's new CEO. Like his predecessor Mike Jurecki, who will officially assume his new role as CEO of FordDirect this Monday, Oesterle has been with the company since its inception in 2002.
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The compliance gurus at F&I Think Tank agreed that a lot is riding on the outcome of November’s presidential elections — including the fate of the F&I department.
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Are your penetrations stuck in neutral? Top trainer explains how adopting the F&I master’s mindset creates more enjoyable — and productive — presentations.
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Alvin Heggs took a leap of faith when he bought a fledgling dealership in Mesa, Ariz., three years ago. But his gamble on Superstition Springs Chrysler Jeep Dodge Ram paid off — in spades.
Read More →The Consumer Financial Protection Bureau used its field hearing today to issue its proposed rule targeting what Director Richard Cordray called “payday debt traps.”
Read More →The F&I product provider reported a 72% year-over-year increase in new dealers actively selling its programs, as well as a 51% increase in new agent signups for the same period.
Read More →The company also received the Gold Dealers’ Choice Award in the reinsurance provider category. Combined with this year's honors, CNA National has collected 20 Dealers’ Choice Awards since the competition began in 2005.
Read More →Protective Asset Protection earned a Platinum award in the service contract provider category of Auto Dealer Today's 2016 Dealers's Choice Awards.
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A new study from TransUnion shows that prime or better mortgage applicants are up to three times as likely to open a new auto loan within 12 months of a mortgage inquiry.
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