
Just Do It
F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
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F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
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The former ATD Academy graduate brings 15-plus years of dealership management and industry experience to the director's post. He has also served as an instructor for the ATD Academy since 1996.
Read More →Steven Antonakes officially assumes the role of deputy director for the CFPB, the bureau announced this week.
Read More →F&I and Showroom’s Gregory Arroyo offers a few details on the F&I training sessions scheduled for the 2013 F&I Conference and Expo.
Read More →Experian Automotive reports that 84.5 percent of consumers used a loan or a lease to purchase a new vehicle in the second quarter, with leasing accounting for 27.64 percent of all new vehicles financed during the quarter.
Read More →John Deere and other heavy equipment manufacturers say amendment to New Hampshire’s Dealer Bill of Rights wrongfully groups them with auto manufacturers. They filed an injunction to halt the bill from taking effect later this month.
Read More →A University of Oxford study suggests that salespeople who respond to non-verbal cues and correctly judge the mood of the customer are perceived by the customer to be offering excellent service.
Read More →Auto loan originations totaled more than $196 billion in May 2013, representing more than half of all new non-mortgage consumer credit originated in 2013, according to a new report from Equifax.
Read More →The bank was one of 20 lenders allegedly defrauded by a former dealer, his accountant and a team of fake buyers.
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Meet the six finalists for the F&I Dealer of the Year award, the winner of which will be announced this week at Industry Summit 2013.
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Trainers leading this year’s education workshops and panels weigh in on some of the F&I industry’s hot-button issues, from the CFPB to tablet menus and today’s Internet customer.
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