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Trust Is Personal
Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.
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SEARCHMENUSEARCHTechnology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.
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The call for transparency is giving rise to one type of F&I manager and forcing two others into extinction. The magazine’s resident F&I trainer explains.
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Being able to handle an objection isn’t rocket science, but it does require you to adhere to a strict process. The magazine’s newest F&I expert lays out a five-step plan of attack.
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The F&I coach, John Vecchioni, offers a few tips on how to make role-playing an effective exercise. The national trainer for United Car Care also talks about the critical role one’s colleagues play.
Read More →Purchasing a new or used vehicle is rising on consumer wish lists, which could mean good things for dealers for the remainder of the year and next. Even more important, car shoppers indicated in CNW Research’s consumer surveys that they are boosting their budget to make a vehicle purchase.
Read More →A 39 percent increase in subprime buyers in October drove used-car values up 18 percent compared to the same month a year ago, reported CNW Research.
Read More →The national auto delinquency rate did fall for the eight consecutive quarter on a year-over-year basis, but it did show a modest increase from the second quarter, Transunion reported today.
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Kevin Westfall, who has twice served as a keynote speaker at the magazine’s annual conference, resigned from his post at AutoNation Inc. on Nov. 9 to pursue other opportunities.
Read More →Mota Motors, a provider of online vehicle certification and selling platforms, announced that automotive digital marketing pioneer Jeffrey Schwartz was appointed president and CEO.
Read More →The magazine has posted new video footage of the five F&Idol category winners running through their product pitches.
Read More →John Vecchioni offers five steps to achieving a proper customer turnover from sales to F&I. United Car Care’s director of F&I development also offers some useful tips on how salespeople can really tee up the F&I manager.
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