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Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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SEARCHMENUSEARCHTalk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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The former CEO of Valor Federal Credit Union was charged with executing a scheme to defraud the credit union of approximately $718,000 to pay for his personal credit card, college tuition, his wife's birthday party, and a golf tournament sponsorship.
Read More →The National Independent Automobile Dealers Association (NIADA) presented Billy Threadgill with its President’s Ring and officially opened his term as president during the National Leadership Awards Banquet at the association's 70th annual convention and expo.
Read More →American Financial & Automotive Services Inc. received two 2016 Dealers’ Choice Awards. The company received a Diamond award in Compliance Training and a Platinum award in F&I Training.
Read More →RouteOne has added Chris Irving to its executive team, appointing the eight-year company veteran to chief technology officer. He assumes responsibilities held by Justin Oesterle, who was named CEO of the firm on June 3.
Read More →Quantech Software Inc, a developer of dealer management tools, has added new features — including the entire suite of Q-Menus features — to its Q-F&I Online product.
Read More →The company is now offering exclusionary coverage on vehicles with starting mileage as high as 150,000 miles. In addition,GWC stated that it is introducing new exclusionary terms of three and six months to provide dealers with more coverage options that rival factory warranties.
Read More →This week, the Reynolds and Reynolds Co. released the Reynolds LAW Idaho F&I Library, a suite of standardized, legally reviewed F&I documents for the franchised new vehicle dealers in the state of Idaho.
Read More →General Motors Co. has named Tony Francavilla as vice president of global quality, according to a company announcement. In this role, he will be responsible or leading the company’s global quality efforts, aimed at providing customers with the highest quality vehicles.
Read More →CDK Global has found that the words dealers use in their email interactions with customers can have a strong effect on whether a lead will turn into a sale. Industry jargon, it found, is not high on the list of words used by top performers.
Read More →On June 2, House Bill 4548 was ratified and with it came amendments to South Carolina’s closing fee laws. In accordance with the new law, the Department of Consumer Affairs will be able to determine whether the amount a dealer charges in closing fees is reasonable or unreasonable.
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