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The Dealer Services Group of Automatic Data Processing, Inc. announces the purchase by Mazda North America of an Enterprise Site License agreement for ADP’s Warranty Wizard offering. The Enterprise Site License (ESL) will provide Warranty Wizard for each of the 700 locations Mazda has in the United States.
According to the company, ADP Warranty Wizard is the most accurate and up-to-date warranty administration
software designed to run on a PC. The application’s user-friendly database provides novices and experts with suggestions on labor hours and material allowances that maximize profits, increases accuracy of data and reduces the number of claim rejections.
The company says Warranty Wizard is an automated software package designed to streamline the warranty administration process and is developed and supported by ADP/Hayes-Ligon, a unit of ADP Dealer Services.
“It is our goal to assist our dealerships with increased productivity tools that will maximize their Service Department profits,” said Fred Ehlers, V.P. of Customer Service & Parts Operations. “Warranty Wizard provides us with an easy-to-use solution that will simplify the warranty administration process saving time that can be better spent serving our Mazda customers.”
“We are extremely pleased that Mazda North America chose our Warranty Wizard product to assist with their processes in the service department,” said J. Michael Smith, director of Warranty Wizard in ADP/Hayes-Ligon. “Warranty Wizard continues to evolve by offering advanced features that will assist Mazda dealers not only with accessing information faster but also with greater accuracy."
About ADP Dealer Services
ADP Dealer Services provides integrated computing solutions to more than 16,000 automotive and truck dealers throughout the United States, Canada and Europe. More information on ADP and ADP Dealer Services is available via the Internet at www.Dealersuite.com.
About Mazda North America
Mazda North American Operations (MNAO) is responsible for the sales and marketing, customer service and parts support of Mazda vehicles in the United States. Headquartered in Irvine, Calif., MNAO has more than 700 dealerships nationwide.
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