ADP Announces Mazda North America Purchase of Enterprise Site License Agreement
The Dealer Services Group of Automatic Data Processing, Inc. announces the purchase by Mazda North America of an Enterprise Site License agreement for ADP’s Warranty Wizard offering. The Enterprise Site License (ESL) will provide Warranty Wizard for each of the 700 locations Mazda has in the United States.
According to the company, ADP Warranty Wizard is the most accurate and up-to-date warranty administration
software designed to run on a PC. The application’s user-friendly database provides novices and experts with suggestions on labor hours and material allowances that maximize profits, increases accuracy of data and reduces the number of claim rejections.
The company says Warranty Wizard is an automated software package designed to streamline the warranty administration process and is developed and supported by ADP/Hayes-Ligon, a unit of ADP Dealer Services.
“It is our goal to assist our dealerships with increased productivity tools that will maximize their Service Department profits,” said Fred Ehlers, V.P. of Customer Service & Parts Operations. “Warranty Wizard provides us with an easy-to-use solution that will simplify the warranty administration process saving time that can be better spent serving our Mazda customers.”
“We are extremely pleased that Mazda North America chose our Warranty Wizard product to assist with their processes in the service department,” said J. Michael Smith, director of Warranty Wizard in ADP/Hayes-Ligon. “Warranty Wizard continues to evolve by offering advanced features that will assist Mazda dealers not only with accessing information faster but also with greater accuracy."
About ADP Dealer Services
ADP Dealer Services provides integrated computing solutions to more than 16,000 automotive and truck dealers throughout the United States, Canada and Europe. More information on ADP and ADP Dealer Services is available via the Internet at www.Dealersuite.com.
About Mazda North America
Mazda North American Operations (MNAO) is responsible for the sales and marketing, customer service and parts support of Mazda vehicles in the United States. Headquartered in Irvine, Calif., MNAO has more than 700 dealerships nationwide.
More F&I
Dealer Lender Preferences Revealed
When lenders provide consistent, fast service, their overall satisfaction scores with dealers greatly improve, according to JD Power research.
Read More →
Leading with Purpose
In this video, Trent White explains how understanding your people’s 'why' is a key leadership responsibility of F&I professionals and how that mindset drives dealership engagement, trust and performance.
Read More →
Integrating Nontraditional F&I Products
The niche presents a strategic advantage for auto dealerships as they move to adapt to fast-changing consumer expectations in today’s market.
Read More →
Trust Is Personal
Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.
Read More →
Amplify 2026 Billed as Turning Innovation Into Results
Reynolds and Reynolds says its annual retail summit will connect dealers with practical strategies, peer insight, and technology-driven ideas.
Read More →
Own Your Outcome: F&I in the Digital Customer Journey
Finance has historically been the last step in the car-buying process, but it doesn’t have to be. The customer’s journey starts long before they arrive at the dealership, and so should F&I’s involvement.
Read More →
Tariffs Could Raise Insurance Premiums
As U.S. import tariffs affect repair costs, consumers might find it more affordable to replace a damaged vehicle, according to recent Insurify tariff analysis.
Read More →
Smaller Loans, Longer Terms
The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.
Read More →
New Lifetime Battery F&I Product Meant to Drive Dealer Traffic
EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.
Read More →
The Psychology Behind Menus That Increase Add-On Sales
There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.
Read More →