MENU
SEARCHAuto dealerships should not have to set a limit on the amount charged for preparing paperwork despite demands from legislative leaders, said the Arkansas Motor Vehicle Commission.
Auto dealerships should not have to set a limit on the amount charged for preparing paperwork despite demands from legislative leaders, said the Arkansas Motor Vehicle Commission.
The commission voted 6-2 against the law authorizing a cap, which will be sent back to the Arkansas Legislature, reported the Arkansas Democrat Gazette.
Dennis Jungmeyer, president of the Arkansas Automobile Dealers' Association, told the paper, “This is a fee, it's legitimate, it's legal, it's a way for dealers to recoup part of their operating expenses.”
The cap is part of the debate about “documentary” fees, which are not included in the advertised price but are later added during the sale. The current law allows dealers to charge a fee for the cost of “preparing, handling and processing documents” involved in the sale of vehicles.
For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.
Read More →
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →
What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.
Read More →
How can auto dealerships help F&I managers fulfill their vital role in the most effective ways? Industry expert Rick McCormick shares his insights on the best ways to train these professionals and help them maintain good habits.
Read More →
More consumers and businesses are opting for all-season options for various reasons as safety, sustainability and convenience push practical change.
Read More →
It’s time to take the next digital step to free F&I managers to handle the most challenging aspects of customer meetings.
Read More →
Some of it should be given to the customer, but that doesn’t mean the F&I office relinquishes the process. In fact, a different approach both builds trust and boosts sales.
Read More →
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
Read More →
Helping F&I customers understand complementary offerings is likely to lead to more sales, based on the success of a high-performing practitioner of the philosophy.
Read More →