The Dublin, Ohio Customer Service facility was expanded to nearly twice its original size with a workforce expected to reach 500 by the end of the year.
The year 2001 was the most successful business year ever in the history of the BMW Group, with the company reporting record figures in sales, production, deliveries and capital expenditure. The BMW Group delivered a total of 905,653 BMW and MINI cars to customers - an increase of 10.2 percent over the previous year (822,181 units).
BMW of North America also experienced its best sales year ever. In the United States, sales were up 12.5 percent over 2000 with a total of 213,127 vehicles sold compared to 189,423 vehicles in 2000. This success - coming despite consumer behavior characterized worldwide by the economic slowdown and weak financial markets - is anticipated to translate into continued growth for the financial services division, according to BMW.
BMW Financial Services
BMW Financial Services NA, LLC was established in 1993 as a captive finance company to support the sales and marketing efforts of the BMW Group in North and Latin America.
With more than $12 billion in managed assets and nearly 400,000 customers, BMW FS leases or finances more than half of the new BMW vehicles sold in the U.S. BMW FS employs about 440 people, most of whom are located in the Dublin, Ohio Customer Service Center.
BMW Financial Services provides a range of leasing, retail, commercial and banking products tailored to BMW customers and dealers in the United States, Canada, Mexico, Argentina and Brazil. All lease servicing, including credit underwriting, funding, customer service, title administration, lease-end and collections are handled at the Dublin customer service center.
A growing portfolio of banking and credit card offerings is also available through the BMW Bank of North America.
BMW Group in America
BMW of North America has been present in the United States since 1975. Since then, the BMW Group in the United States has grown to include marketing, sales and financial service organizations for the BMW and MINI brands; a South Carolina manufacturing operation; DESIGNWORKS/USA, an industrial design firm in California; a technology office in Silicon Valley and various other operations throughout the country.
The BMW Group is represented in the U.S. through a network of 340 car, 327 sports activity vehicle and 148 motorcycle retailers.
BMW US Holding Corp., the Group's headquarters for North, Central and South America, is located in Woodcliff Lake, N.J.
Information about BMW Group products is available to consumers at www.bmwusa.com, www.bmwmotorcycles.com and www.miniusa.com.