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Zero percent financing and rebates of $2,500 may be turning some used-car shoppers into new-car buyers, but auto manufacturers are finding
demand is growing for late-model used vehicles that carry factory warranties, according to a Chicago Tribute story by Rick Popely.
Sales of used vehicles that passed a factory-certified inspection and come with a manufacturer's warranty rose 45 percent last
year, to 670,000, and General Motors predicts the total could hit 1 million this year.
That is still a drop in the bucket of the estimated 42.6 million used vehicles sold in 2001 by dealers and private parties, but car companies say certified used vehicles can keep shoppers from switching dealerships or brands.
For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.
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In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
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What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.
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How can auto dealerships help F&I managers fulfill their vital role in the most effective ways? Industry expert Rick McCormick shares his insights on the best ways to train these professionals and help them maintain good habits.
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More consumers and businesses are opting for all-season options for various reasons as safety, sustainability and convenience push practical change.
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It’s time to take the next digital step to free F&I managers to handle the most challenging aspects of customer meetings.
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Some of it should be given to the customer, but that doesn’t mean the F&I office relinquishes the process. In fact, a different approach both builds trust and boosts sales.
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Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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Helping F&I customers understand complementary offerings is likely to lead to more sales, based on the success of a high-performing practitioner of the philosophy.
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