FI showroom red and grey logo
MenuMENU
SearchSEARCH

Dealers Optimistic About 2013, New Study Shows

A new study from Chase Auto Finance shows that more than 60 percent of dealers expect to expand payrolls in 2013, with nearly half of them expecting sales to grow 5 to 10 percent this year.

by Staff
February 5, 2013
3 min to read


GARDEN CITY, N.Y. — Automotive dealers expect to increase in sales in 2013, according to a new survey from Chase Auto Finance. Titled, Chase Auto Finance Dealer Survey, results revealed dealer expectations for hiring, financing, auto industry trends and the U.S. and local economies.

The study found an overwhelming majority of dealers believe the auto industry and their own dealership businesses are improving and primed for growth, with nearly half (45 percent) of dealers surveyed indicating that they expect sales growth between 5 to 10 percent this year. Twenty-two percent of respondents said they expect sales to increase 11 to 15 percent, while an additional 10 percent anticipate sales to increase 16 to 20 percent. Five percent of dealers said they are planning for sales to grow 20 percent or more.

Ad Loading...

Specifically, auto dealers expect new and pre-owned sales growth in 2013, with two-thirds (67 percent) of respondents indicating that they anticipate new sales to increase, while 73 percent of dealers expect growth in pre-owned sales. Additionally, dealers expect healthy increases in service sales (49 percent), service contract/warranty sales (48 percent) and leases (42 percent).

Additionally, more than half of dealers (57 percent) say the sedan will be the top-selling type of automobile in 2013. Trucks (17 percent) are a distant second, followed by crossover vehicles (13 percent) and SUVs (9 percent). The trends look similar for fleet sales, which are an important indicator for economic growth. Dealers who also participate in fleet sales (44 percent) said the sedan is expected to fuel sales growth (53 percent), followed by trucks (47 percent), crossover vehicles (20 percent) and SUVs (20 percent).

Looking at the economy’s impact on their stores, more than three in four (77 percent) dealers surveyed said they believe their dealership business is improving, and 68 percent believe the economy in their local community is strengthening. As for the national economy, nearly a third of dealers (32 percent) believe the national economy will start getting better later this year, and more than half (52 percent) said not until after 2013.

“Automobile purchases continue to be a leading indicator of economic activity, and our survey reveals solid optimism for growth in 2013,” said Marc Sheinbaum, CEO of Chase Auto Finance. “Buying or leasing a new car is an investment that individuals and companies make not only by necessity, but also when they feel good about the stability of their financial future. These results affirm what we saw in the second-half of 2012 and have already seen in 2013: Sales are improving and dealers are investing in their businesses and hiring more people as they prepare for growth.” 

More than 60 percent of dealers polled said they are likely to expand their inventory in the next six months. As dealerships expand, they also expect to create more jobs. Of the more than three in five (62 percent) dealers who say they are “very” or “somewhat” likely to expand their payrolls in 2013, more than a third (35 percent) say they expect to hire three to five full-time employees this year. Additionally, nearly three in ten (28 percent) expect to hire more than six employees, while 28 percent expect to hire one or two employees.

Ad Loading...

While dealers are looking to hire and expand inventories, they are less likely to seek financing to fund their expansion plans. More than six in ten dealers (65 percent) say they are “somewhat” or “very” unlikely to seek financing. Of the 27 percent who will seek financing to increase their floorplans, one in four (29 percent) will expand their dealerships or remodel their existing facilities.

More F&I

Photo of notepad and pen next to computer keyboard on desktop
F&IApril 13, 2026

Control in Sales Is an Illusion

Some of it should be given to the customer, but that doesn’t mean the F&I office relinquishes the process. In fact, a different approach both builds trust and boosts sales.

Read More →
Photo of external keyboard on office deak next to window
F&IApril 7, 2026

The Limited Warranty Game

Bringing it in-house benefits the dealership and its customers.

Read More →
Woman in casual clothing sitting at a desk
F&Iby Rick McCormickMarch 31, 2026

Curb The Confusion

Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.

Read More →
Ad Loading...
Photo of man's hand on laptop computer keyboard with blank screen
F&IMarch 16, 2026

There Is Always one More Product

Helping F&I customers understand complementary offerings is likely to lead to more sales, based on the success of a high-performing practitioner of the philosophy.

Read More →
REGISTER FOR EFI 2026
F&Iby Kate SpataforaMarch 16, 2026

EFI Conference Extends Early Bird Discount as Room Block Nears Capacity

Ethical F&I Manager's Conference will take place at The Cosmopolitan Las Vegas on April 13–15, 2026.

Read More →
Industryby StaffMarch 6, 2026

Explore the 12 Rules for an F&I Life at EFI

EFI 2026 will take place April 13–15 at The Cosmopolitan Las Vegas.

Read More →
Ad Loading...
F&IMarch 4, 2026

Creating Your Own Economy

In this video, Reese Dailey explains how effective follow-up drives better results across the dealership, including increased sales, higher F&I penetration, and stronger customer retention.

Read More →
Industryby StaffMarch 2, 2026

Prove You Can Do F&I at EFI

‘So You Think You Can Do F&I’ is a live role-play contest taking place at the 2026 Ethical F&I Managers Conference.

Read More →
Image of two human hands, one holding the word yes, the other the word no
F&Iby Hannah MitchellMarch 1, 2026

Expect Yes in the F&I Office

It may be human nature to back off when a customer seems to say no to a product or service. But experts say F&I managers should operate as though the answer will be the opposite.

Read More →
Ad Loading...
Industryby Lauren LawrenceFebruary 25, 2026

Report Finds Year-End F&I Strength

Deal volume ebbed and flowed throughout 2025, but product performance remained steady, according to automotive technology and data intelligence solutions provider StoneEagle.

Read More →