F&I and Showroom Names 2013 F&I Pacesetters
These six operations are now in the running for the magazine’s F&I Dealer of the Year award, which is handed out annually at the magazine’s F&I Conference and Expo.

Pictured is Ralph Larson, the F&I director for Dick Hannah Dealerships, the 2012 F&I Dealer of the Year.
TORRANCE, Calif. — F&I and Showroom selected its six F&I Pacesetters of the Year. These operations are now in the running for the magazine’s coveted F&I Dealer of the Year award.
Profiles of each F&I Pacesetter will appear in the September issue of F&I and Showroom magazine. Each winner will be sending a representative to the Paris Las Vegas this September for the magazine’s F&I Conference and Expo, where one of them will be named the 2013 F&I Dealer of the Year.
“Selecting the six finalists is never easy, and this year was no exception,” said Gregory Arroyo, editorial director for F&I and Showroom magazine. “Each of them had a great story to tell and clearly demonstrated their ability to balance performance with customer satisfaction.”
The F&I Dealer of the Year award, sponsored by The Warranty Group, is handed out annually to a dealership with a highly profitable F&I department that demonstrates a commitment to regulatory compliance. This year’s winner will be announced on Tuesday, Sept. 17, during a special lunchtime ceremony.
Past winners of the F&I Dealer of the Year award include Dick Hannah Dealerships, Tuttle-Click Automotive, The Suburban Collection and Lithia Motors. Here are this year’s F&I Pacesetters:
• Cable Dahmer Automotive Group, Independence, Mo.
• First Texas Honda, Austin, Texas
• Ken Garff Automotive Group, Salt Lake City, Utah
• Kings Toyota, Cincinnati, Ohio
• Serpentini Chevrolet of Strongsville, Ohio
• Star Dodge Chrysler Jeep/Hyundai, Abilene, Texas
The F&I Conference and Expo is one of three shows being hosted at Industry Summit 2013, which is being held at the Paris Las Vegas hotel Sept. 16-18. For more information, visit www.industrysummit.com.
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