Ford Credit Earns $897M in Q2
DEARBORN, Mich. -- Ford Motor Credit Co. reported record net income of $897 million in the second quarter of 2004, up $496 million from $401 million a year ago.
DEARBORN, Mich. -- Ford Motor Credit Co. reported record net income of $897 million in the second quarter of 2004, up $496 million from $401 million a year ago.
The company attributes the earnings success to continued improvement in credit loss performance, higher used vehicle prices and the impact of low interest rates.
"Results were very strong for the quarter, with significant improvements in credit losses," said Mike Bannister, chairman and CEO. "Improvement in the U.S. economy helped, but much of the success is due to our dedicated Ford Credit team and the support we receive from Ford Motor Company sales and marketing groups and from our dealers."
On a pre-tax basis from continuing operations, the finance arm earned $1.4 billion in the second quarter, compared with $661 million in the previous year.
Ford Credit provides auto finance in 36 countries to more than 10 million customers and 12,500 auto dealers.
More F&I

How AI-Powered Coaching Is Transforming F&I Performance
See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability
Read More →
Sell Value, Build Trust
In this video, Trent White explains why selling on value, not fear, builds lasting customer trust, reduces cancellations, and drives long-term success.
Read More →
F&I Sales Give Dealers First-Half Lift
Product business shored up total profits to avoid an overall revenue tanking as product penetrations held steady, StoneEagle reported.
Read More →
Targeted Training Drives Results
Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.
Read More →
Double the Change, Double the Chance
When an F&I manager gets a customer refusal, it’s a wise move to tweak more than one thing in the product offering.
Read More →
Just Do It
F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
Read More →
Dealer Lender Preferences Revealed
When lenders provide consistent, fast service, their overall satisfaction scores with dealers greatly improve, according to JD Power research.
Read More →
Leading with Purpose
In this video, Trent White explains how understanding your people’s 'why' is a key leadership responsibility of F&I professionals and how that mindset drives dealership engagement, trust and performance.
Read More →
Integrating Nontraditional F&I Products
The niche presents a strategic advantage for auto dealerships as they move to adapt to fast-changing consumer expectations in today’s market.
Read More →
Trust Is Personal
Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.
Read More →