FI showroom red and grey logo
MenuMENU
SearchSEARCH

Interactive Online F&I Training Helps Dealerships Adapt to Current Conditions

CNA National is offering live, online training in coordination with Reahard & Associates. 

September 10, 2020
Interactive Online F&I Training Helps Dealerships Adapt to Current Conditions

CNA National is offering live, online training in coordination with Reahard & Associates. 

2 min to read


SCOTTSDALE, Ariz.—In order to help dealerships maintain critical F&I income during these atypical times, CNA National is offering live, online training in coordination with Reahard & Associates. “F&Innovations” consists of six classes that focus on presenting F&I products effectively, even in a socially distanced environment. These newly developed sessions address everything from “Selling Through the Mask” to “Adapting to Online Customers” and more. 

CNA National is offering live, online training in coordination with Reahard & Associates. 

Ad Loading...

“We are excited to offer this valuable educational opportunity,” said Jeff Weston, chief revenue officer for CNA National. “Thanks to our long-standing relationship with Reahard & Associates, we are able to invite all F&I managers nationwide to register and participate.

“We are also pleased to provide special discounts to dealerships that are signed with CNA National, as well as to those with an AIADA membership.” 

Each course stands on its own so F&I managers can register for all six or choose only those that appeal to them. The program starts on September 29 with the following schedule:

  • Tuesday, September 29: Selling Through the Mask

  • Wednesday, October 14: 10 Proven Profit Multipliers

  • Tuesday, October 27: Adapting to Online Customers

  • Wednesday, November 11: Winners and Weepers

  • Tuesday, December 8: F&I From Zip to Zoom

  • Wednesday, December 16: Getting Past the Plexiglass

For class descriptions, details on pricing and to register, visit cnanational.com/training

Ad Loading...

Originally posted on P&A Magazine

More Industry

photo of Volkswagen vehicle steering wheel and interior
Industryby Hannah MitchellApril 1, 2026

One of Earliest U.S. Auto Dealers Exits

The sale of two Minnesota franchises ends a rare multigenerational business while adding to one of the Midwest’s biggest auto groups.

Read More →
2026 NADA Chairman Rob Cochran and outgoing chairman Thomas Castriota
Digitalby Hannah MitchellApril 1, 2026

New at the Wheel

2026 NADA Chairman Rob Cochran knows a thing or two about leadership after decades in the business. He brings an emphasis on stewardship to his new role at the head of the country’s major auto retail trade group.

Read More →
Hyundai steering wheel, black leather
Industryby Lauren LawrenceMarch 30, 2026

Hyundai Expands North American Footprint

Building on a previously announced $26 billion U.S. investment, Hyundai said it will grow its North American lineup and U.S.-based production and parts sourcing.

Read More →
Ad Loading...
back seat of an SUV, cream colored leather, text Safety Reigns Supreme, F&I and Showroom logo
Industryby Lauren LawrenceMarch 25, 2026

Crash Avoidance is Top Priority

The Insurance Institute for Highway Safety awarded 63 vehicles for safety, and SUVs lead the picks with more than half of the base and Pick+ awards.

Read More →
Photo of Toyota car parked in front of a Toyota dealership
Industryby Hannah MitchellMarch 23, 2026

2025 Dealership Buy-Sells a Record

The Kerrigan Index shows that despite a chaotic year of musical trade tariffs, high vehicle prices and more roadblocks, acquirers still flush with pandemic-era cash accelerated the consolidation pace.

Read More →
row of SUVS in background with red and white text saying inventory with a down arrow and sales pace with an up arrow
Industryby Lauren LawrenceMarch 23, 2026

Used-Vehicle Sales Jump in February

Softening prices, rising credit availability and higher tax refunds could be behind February’s sales pace rise and accompanying dip in inventory, according to Cox Automotive.

Read More →
Ad Loading...
Photo of Hyundai Elantra being driven on a road
Industryby Hannah MitchellMarch 18, 2026

Fewer Cars Disappeared Last Year

Reported thefts fell to their lowest level in decades, though the risk is still quite real, especially in large metro areas. Meanwhile, Hyundai and Kia nabbings, though still high, slowed.

Read More →
red and white car in front of a car dealership with text Days on Market Divide and logo for F&I and Showroom
Industryby Lauren LawrenceMarch 18, 2026

Used EVs Buck Days-on-Market Trend

ISeeCars data shows a significant gap between used and new days on market, used cars sitting 40% longer while new cars are down 15% year-over-year as of February.

Read More →
storefront for Team Gillman Chevrolet in Houston, Texas
Industryby Lauren LawrenceMarch 16, 2026

Texas Rooftop Gets New Owner and Name

Gilchrist Automotive has added Team Gillman Chevrolet to its auto group, which has over 20 locations across Texas and Oklahoma. The store will now operate as Gilchrist Chevrolet.

Read More →
Ad Loading...
Chris Walsh, president and acting CEO of Reynolds and Reynolds, promoting the company’s Amplify 2026 event for dealership professionals focused on technology and operations.
Industryby StaffMarch 13, 2026

Registration Open for Reynolds Amplify Retail Summit

Advancements with Reynolds' AI Agent, Rey, will take center stage this August at the Park Hyatt Aviara in Carlsbad, Calif., near San Diego.

Read More →