FI showroom red and grey logo
MenuMENU
SearchSEARCH

NAC Celebrates Silver Anniversary

Vehicle service contract company, NAC, celebrates 25 years of success in the auto industry with a commitment to continue providing excellent customer service to its clients.

by Staff
March 25, 2009
2 min to read


WESTERVILLE, Ohio – Vehicle service contract company, NAC, celebrates 25 years of success in the auto industry with a commitment to continue providing excellent customer service to its clients.

“We’re time tested. We’ve been through the good and the bad, and we’re still here… still going strong and still succeeding in the current economic market, one that has been particularly hard on the auto industry,” said NAC’s CEO Bill Speaks. “NAC is succeeding in this climate because of the integrity we pride ourselves in. Our clients know what they’re getting and they trust it. It’s been our core business from the start and it will continue to be our core in the future.”

Ad Loading...

Since 1984, NAC, a privately held service contract administrator, has been developing value-based aftermarket products and competitive service agreement programs for automotive, powersports, and recreational vehicles. It offers the tools, training, software and solutions that ensure maximum profitability for their diverse customer base nationwide.

“The auto industry is extremely competitive. That’s why the foundation of NAC is built on three basic building blocks: the long-term commitment of our management team, the benchmark of our customer service, and our business philosophy that anyone who is involved in the transaction needs to prosper,” Speaks said.

“NAC is ahead of the game. We’re working to make the best, most flexible programs for our clients. This flexibility allows every dealer to create a program to meet their particular needs. From the beginning, NAC has been about creating long-term relationships with all involved – from our staff to the dealers we work with to the consumers who purchase our service agreements – it has to be a win-win-win situation,” said Speaks.

While proud of the accomplishments it has seen over the past 25 years, NAC remains focused and ambitious as it moves forward as an industry leader.

“Dealerships are the backbone of our business,” said Speaks. “NAC will continue to grow those relationships, as well as seek out alternative markets that can benefit from the solutions NAC provides to our clients to support their customers, increase their profitability and assure maximum protection for the end-consumer.”

More F&I

Photo of a keyring with mltiple keys, including a car key fob, on a white surface
F&IJuly 15, 2026

Integrating Nontraditional F&I Products

The niche presents a strategic advantage for auto dealerships as they move to adapt to fast-changing consumer expectations in today’s market.

Read More →
Photo of businessman's hands holding eyeglasses at a desk
F&Iby Rick McCormickJuly 7, 2026

Trust Is Personal

Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.

Read More →
Photo of executive in a sports coat and glasses
Industryby StaffJuly 2, 2026

Amplify 2026 Billed as Turning Innovation Into Results

Reynolds and Reynolds says its annual retail summit will connect dealers with practical strategies, peer insight, and technology-driven ideas.

Read More →
Ad Loading...
Woman standing on stage smiling.
F&Iby Lauren LawrenceJuly 1, 2026

Own Your Outcome: F&I in the Digital Customer Journey

Finance has historically been the last step in the car-buying process, but it doesn’t have to be. The customer’s journey starts long before they arrive at the dealership, and so should F&I’s involvement.

Read More →
$100 bill and magnifying glass on top of paper that says insurance policy terms and conditions.
F&Iby Lauren LawrenceJune 29, 2026

Tariffs Could Raise Insurance Premiums

As U.S. import tariffs affect repair costs, consumers might find it more affordable to replace a damaged vehicle, according to recent Insurify tariff analysis.

Read More →
Red toy car sitting on top of coins.
Auto Financeby Lauren LawrenceJune 24, 2026

Smaller Loans, Longer Terms

The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.

Read More →
Ad Loading...
Under the hood of a Toyota Prius EV Hybrid car.
F&Iby StaffJune 15, 2026

New Lifetime Battery F&I Product Meant to Drive Dealer Traffic

EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.

Read More →
Several illustrations of question marks on a surface
F&IJune 10, 2026

The Psychology Behind Menus That Increase Add-On Sales

There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.

Read More →
Man holding magnifying glass over sales volume paper.
F&IMay 29, 2026

Why Your F&I PVR Is Misleading You

Here’s a handy checklist of the numbers to track in 2026 instead.

Read More →
Ad Loading...
Photo of woman typing on a laptop as she sits on a couch
F&Iby Hannah MitchellMay 29, 2026

Auto Consumer Anxiety Presents Opportunity

A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.

Read More →