FI showroom red and grey logo
MenuMENU
SearchSEARCH

PCMI Integrates with C&K Auto Parts to Implement a One-Stop Solution for Parts Ordering to Reduce Claim Expenses

Integration of C&K Auto Parts and PCMI will empower TPAs by giving them a streamlined and efficient process to research pricing, create and document quotes, and order parts all in one place.

April 28, 2020
PCMI Integrates with C&K Auto Parts to Implement a One-Stop Solution for Parts Ordering to Reduce Claim Expenses

Integration of C&K Auto Parts and PCMI will empower TPAs by giving them a streamlined and efficient process to research pricing, create and document quotes, and order parts all in one place.

Image by Tumisu from Pixabay 

2 min to read


PARK RIDGE, Ill. – C&K Auto Parts has partnered with PCMI by integrating with PCMI’s Policy Claim and Reporting Solutions™ (PCRS) Administration Software to expedite the claims process and reduce expense through automation. With the companies’ integrated technologies, the PCRS Claim Administration module enables claims adjusters to instantly verify, order, and track parts, allowing dealer participation programs to be more profitable. 

We are excited to partner with PCMI to allow our joint customers to unlock the power of parts sourcing without ever leaving the PCRS system.

Ad Loading...

Clients will be able to secure savings by viewing and comparing three C&K prices all in one screen: MSRP, OEM, and Aftermarket. The prices for the OEM and Aftermarket parts from C&K will also include their labor and end of contract warranty, giving customers any pricing information they need. TPAs can quickly create quotes from C&K to validate that they are getting the best price for parts from a repair facility, which they can then document and save within PCRS. They can then have the parts shipped directly to the repair facility, all without ever having to leave the claims screen. Plans for the near future will include expanded capabilities of remanufactured and used powertrain parts to the offering, further increasing the value proposition.

The benefits listed above will simplify the claims process and reduce claim costs overall, driving down the price of future policies and allowing all Americans to keep their cars on the road in peak condition for many years. 

"We are excited to partner with PCMI to allow our joint customers to unlock the power of parts sourcing without ever leaving the PCRS system, enabling them to maximize productivity, capture savings, and limit risk,” said Mitch Rand, President of C&K Auto Parts.

“We’ve known Mitch for years and we’re proud to be working with him and C&K as they are leaders in our market," said Mark Nagelvoort, President & CEO of PCMI Corporation. "They’ve been very receptive about updating the interface to be truly bidirectional by adding additional automation to ensure we streamline the workflow.”

More F&I

Under the hood of a Toyota Prius EV Hybrid car.
F&Iby StaffJune 15, 2026

New Lifetime Battery F&I Product Meant to Drive Dealer Traffic

EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.

Read More →
Several illustrations of question marks on a surface
F&IJune 10, 2026

The Psychology Behind Menus That Increase Add-On Sales

There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.

Read More →
Man holding magnifying glass over sales volume paper.
F&IMay 29, 2026

Why Your F&I PVR Is Misleading You

Here’s a handy checklist of the numbers to track in 2026 instead.

Read More →
Ad Loading...
Photo of woman typing on a laptop as she sits on a couch
F&Iby Hannah MitchellMay 29, 2026

Auto Consumer Anxiety Presents Opportunity

A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.

Read More →
Dustin Gingerich standing on stage giving a presentation
F&Iby Lauren LawrenceMay 28, 2026

Humble and Hungry: 12 Rules for an F&I Life

Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.

Read More →
Photo of businessman's hands resting on files on a desk
F&Iby John TabarMay 27, 2026

Focus on the Opening

F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.

Read More →
Ad Loading...
Photo of a three-seat vehicle back seat
F&Iby Hannah MitchellMay 22, 2026

F&I Reaches for the Sky

The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.

Read More →
Cover image for a BOK Financial report titled “Timing the market: How avoiding volatility entirely can hurt long-term reinsurance program performance.” The image shows several road construction barricades with flashing amber warning lights lined up in a nighttime work zone. Beneath the image, red text explains that avoiding volatility can mean falling behind inflation and missing market rebounds that drive long-term surplus growth. The BOK Financial logo appears at the bottom right.
SponsoredMay 8, 2026

What Market Timing Mistakes Mean for Your Reinsurance Program

For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.

Read More →
Ryan Ruff, The 90/10 Rule, Automotive Training Academy, Sales Series
F&IMay 6, 2026

The 90/10 Rule

In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.

Read More →
Ad Loading...
Photo of essential oil diffuser on desk next to laptop
F&IMay 4, 2026

Your Office Is Talking

What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.

Read More →