TransUnion: Auto Delinquencies Tick Up as Originations Slow
The impact of wider access to credit on repayment rates could be causing auto finance sources to reevaluate their guidelines for subprime and nearprime borrowers.
CHICAGO — In the first quarter of 2017, outstanding balances for auto loans grew at a moderate pace and delinquencies ticked up as finance sources respond to poorer loan performance among subprime and nearprime borrowers, according to the latest "Industry Insights Report" from TransUnion.
The bureau’s senior vice president for financial services and automotive business leader, Brian Landau, said delinquency rates are approaching pre-recession levels but stressed that auto delinquencies never approached levels reached by credit card and mortgage customers.
“Regardless, with flatter sales volumes and higher delinquencies, we anticipate lenders will evaluate their credit policies for subprime and nearprime borrowers to calibrate for the uptick in delinquencies,” Landau said.
Among other findings, TransUnion reported that total auto loan balances grew to $1.12 trillion, about $7 billion higher than the first quarter a year ago. The average balance per customer grew by 1.8% to $18,386, and the delinquency rate jumped from 1.16% to 1.3% year over year. Originations fell by 0.2% overall, but subprime originations declined by a full 5%.
The report made clear that access to credit in other segments continues to open. TransUnion’s analysts found 171 million U.S. consumers held a credit card during the first quarter, the highest number since 2005. Credit card providers added 8.9% more subprime consumers compared to the same quarter a year ago, far outpacing the 2.6% increase among all other tiers. Total card balances grew by 7.4% to $693 billion.
“The card market went through a transformation after the recession as more lenders opened up access to subprime and near prime consumers,” said Paul Siegfried, TransUnion’s senior vice president and credit card business leader. “The competition for superprime consumers has become fierce, and we are seeing it manifest in higher total credit lines.”
On the mortgage side, delinquency rates declined by 11.9% from the first quarter of 2016, marking 15 straight quarters of positive growth. Remarkably, mortgage lenders have enjoyed improved performance even as home loan originations have climbed to levels not seen since 2012.
Joe Mellman, senior vice president and mortgage business leader for TransUnion, said those numbers may indicate the credit industry is “approaching a national floor” for delinquencies.
“But the significant drop observed this quarter puts us at a level we did not expect to reach until the third quarter,” Mellman added. “This is a positive sign for the industry, indicating we are recovering at a faster pace than expected. It may also suggest opportunities to cautiously and prudently extend access to low risk borrowers.”
More F&I

New Lifetime Battery F&I Product Meant to Drive Dealer Traffic
EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.
Read More →
The Psychology Behind Menus That Increase Add-On Sales
There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.
Read More →
Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →
F&I Reaches for the Sky
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
What Market Timing Mistakes Mean for Your Reinsurance Program
For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →
Your Office Is Talking
What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.
Read More →