Universal Computer Systems Expands On-Line 'Net Classes Program
Universal Computer Systems has announced it is
expanding its on-line 'Net Classes program due to the increased
participation and demand from clients. According to the company, 'Net Classes enable dealership
employees to participate in one- to two-hour UCS software training
workshops over the Internet. Every one of UCS' regular classroom topics
is now taught through 'Net Classes.
'Net Classes are available in the following formats:
Software Education Classes -- Popular topics from regular UCS
classroom workshops are covered, such as how to set up dealer-defined
operation codes, or how to build account analysis reports.
Custom Classes -- Clients can request customized training sessions,
which are designed around the specific needs of their dealership.
The company says once logged onto 'Net Classes over the Internet, users interact with
the instructor, as well as other class participants, during the
workshops. All that is needed to participate in 'Net Classes is a
computer with Internet access, speakers, and a microphone (system
requirements include Windows(r) 98 or higher and 133 MHz processor with
64 MB memory or more).
"Since its inception in July 2002, the monthly attendance in UCS 'Net
Classes has more than doubled. We are pleased to have received such a
positive response from our clients, and we will continue to provide the
most innovative, convenient educational resources possible," stated
Oscar Walker, UCS software education manager.
About Universal Computer Systems
Universal Computer Systems (UCS) Inc., based in Houston, Texas, says it
supplies software solutions specifically designed to meet
the needs of automobile dealerships. Founded in 1970, UCS says it has built a
reputation as being the industry leader in innovation. UCS offers
client/server and open systems architecture, while providing the most
integrated suite of software applications available. For more
information on UCS, visit the company's web site at
www.UniversalComputerSys.com, or call the UCS Marketing Department at
1-800-231-6347.
More F&I

AI: Facilitator, Not Fixer, in F&I
The dealerships that thrive in the years ahead will be those that embrace technology while continuing to invest in the people who make customer interactions count.
Read More →
Modern Technology Objection Handling
In this video, Trent White shares how to confidently handle technology-based objections by helping customers understand the value of protection, even with modern vehicle technology.
Read More →
Consistency at Scale: Driving F&I Performance
With 75 rooftops across the Sunshine State, Morgan Auto Group has proven to Floridians that it knows a thing or two about driving performance in a competitive market. But it didn’t start at the top.
Read More →
Gitty Up on GAP
The foundational finance-and-insurance product hasn’t kept up with the latest conditions for auto dealers. Is the time ripe?
Read More →
How AI-Powered Coaching Is Transforming F&I Performance
See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability
Read More →
Sell Value, Build Trust
In this video, Trent White explains why selling on value, not fear, builds lasting customer trust, reduces cancellations, and drives long-term success.
Read More →
F&I Sales Give Dealers First-Half Lift
Product business shored up total profits to avoid an overall revenue tanking as product penetrations held steady, StoneEagle reported.
Read More →
Targeted Training Drives Results
Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.
Read More →
Double the Change, Double the Chance
When an F&I manager gets a customer refusal, it’s a wise move to tweak more than one thing in the product offering.
Read More →
Just Do It
F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
Read More →