PHILADELPHIA -- VINtek Inc., a provider of automated solutions for automotive financiers, has opened a second facility in Las Vegas to support its growing client base.

“We’re very pleased to announce the opening of our second facility in Las Vegas,” said VINtek’s President and Chief Operating Officer, Larry Highbloom. “Our facility is located in a highly secure building already housing a banking operations center supporting a top-three U.S. commercial bank. With 24 hour video surveillance, electronic access, guards and perimeter intrusion defenses we are confident we meet or exceed the physical security requirements of our most security-conscious client.”

According to Highbloom, the facility will provide customer support, call center activity, vehicle collateral content management and title application processing during the hours of 6:00 a.m. to 6:00 p.m. Pacific time.

“VINtek has always offered client support from 6:00 a.m. to 6:00 p.m. in all U.S. time zones. Our growth dictated we increase our facility presence to enable us to maintain our high level of customer satisfaction,” said Highbloom. “In addition, our operations center in Las Vegas will quickly become fully redundant to the Philadelphia site. This will offer our clients full business continuity support as well as pandemic response capabilities.”

Troy Moore, director of operations for VINtek added: “This facility will continue to grow to ultimately become equal to the Philadelphia facility in terms of staffing and capabilities. VINtek is relocating backup facilities to its third party hosting partner and duplicating mission critical processes in Las Vegas. In today’s demanding environment, we felt it was a good investment to offer our clients the comfort of knowing VINtek has two linked sites in the eastern and western parts of the country. There will be no single point of failure in VINtek’s information technology or operations processing infrastructure. This will also help us regionalize certain automotive collateral content management such as storage and processing of titles. With concern over storage concentration risk, disaster planning, and pandemic response capabilities, it made sense to us to operate two sites in geographic disparate locations.”

According to Highbloom, as VINtek continues to grow, the company will add additional sites in the Midwest and Southeastern parts of the U.S.