Zurich Advantage and Zurich University to Debut at NADA
Zurich North America announced the launch of a new, post-sale F&I products selling system and enhancements to its online training portal, both of which will be on display at NADA Show 2019.
SCHAUMBURG, Ill. — F&I products and training provider Zurich North America will showcase new direct-marketing and service-lane technology and updates to its training portal at this week’s NADA convention, the company announced.
“We are excited to meet face-to-face with auto dealers at NADA and to share with them the Zurich Advantage, a platform of new offerings developed to increase the bottom lines of auto dealers,” said Vince Santivasi, head of direct markets for Zurich North America. “Zurich is committed to helping our customers succeed and continuously improve their financial results. As part of this commitment, we have focused on developing income generating programs that can impact more than just the F&I office.”
The new solutions include a “robust” direct marketing program to help auto dealers sell vehicle service contracts and other F&I products to car buyers who did not elect to purchase at the time of sale or whose existing vehicle service contracts are approaching expiration. The company also has created Zurich University to house its entire menu of interactive online training modules for auto dealership employees. On the portal, they can find new offerings such as F&I sales training and the online components of “Service Advisor Training with Steve Shaw” as well as existing compliance training modules, all according to the announcement.
“Our customers have asked for multiple training platforms,” Santivasi said. “In response, we are delivering with online opportunities. Our in-person ‘Service Advisor Training with Steve Shaw’ and our renowned F&I seminars also add value for our automotive dealer customers.”
Visit Zurich at Booth 5259N at NADA Show 2019.
More F&I

Integrating Nontraditional F&I Products
The niche presents a strategic advantage for auto dealerships as they move to adapt to fast-changing consumer expectations in today’s market.
Read More →
Trust Is Personal
Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.
Read More →
Amplify 2026 Billed as Turning Innovation Into Results
Reynolds and Reynolds says its annual retail summit will connect dealers with practical strategies, peer insight, and technology-driven ideas.
Read More →
Own Your Outcome: F&I in the Digital Customer Journey
Finance has historically been the last step in the car-buying process, but it doesn’t have to be. The customer’s journey starts long before they arrive at the dealership, and so should F&I’s involvement.
Read More →
Tariffs Could Raise Insurance Premiums
As U.S. import tariffs affect repair costs, consumers might find it more affordable to replace a damaged vehicle, according to recent Insurify tariff analysis.
Read More →
Smaller Loans, Longer Terms
The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.
Read More →
New Lifetime Battery F&I Product Meant to Drive Dealer Traffic
EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.
Read More →
The Psychology Behind Menus That Increase Add-On Sales
There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.
Read More →
Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →