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Awardsby StaffFebruary 4, 2019

Auto/Mate Achieves NPS Score of +59

Auto/Mate Dealership Systems earned a Net Promoter Score of +59, nearly twice the industry average, in its 2018 customer loyalty survey.

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Digitalby StaffFebruary 4, 2019

GroundTruth, Toyota Test Cost Per Visit Model

GroundTruth teamed up with the Tri-State Toyota Dealers Association and ad firm Saatchi & Saatchi to conduct a one-month, three-state test of GroundTruth’s Cost Per Visit lead-generation model.

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Complianceby StaffFebruary 1, 2019

Gabler Resigns NIADA Post Following FBI Raid

Andy Gabler has resigned as president of the National Independent Automotive Dealers Association following an FBI raid of his home and dealerships.

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Dealer Opsby StaffFebruary 1, 2019

KAR Acquires European Auction Company

KAR Auction Services announced the acquisition of CarsOnTheWeb, a Belgium-based auction and transportation provider.

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F&Iby StaffJanuary 31, 2019

AmTrust, Endurance Partner on EV Service Contract

AmTrust Financial and Endurance DS announced the launch of APEX EV, billed as the industry’s first electric-vehicle service contract to cover batteries.

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Auto Financeby Tariq KamalJanuary 31, 2019

Rate Hikes on Hold as Fed Throttles Back

Chairman Jerome Powell confirmed the Federal Reserve is reconsidering two interest-rate hikes planned for 2019 due to a ‘less favorable outlook’ for the global economy.

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Dealer Opsby StaffJanuary 30, 2019

Ind. Dealership Earns Motor Trend Certification

Champion Chevrolet of Avon has joined Motor Trend's used-vehicle certification program as an exclusive representative for the Central Indiana region.

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Digitalby StaffJanuary 30, 2019

Volvo Financial Selects Darwin Automotive

Digital retailing provider Darwin Automotive is now a preferred partner of Volvo Car Financial Services, offering new F&I options for Volvo retailers nationwide.

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Complianceby Tariq KamalJanuary 30, 2019

Ghosn Claims ‘Plot and Treason’ Led to Charges

Former factory alliance leader Carlos Ghosn says Nissan executives conspired to concoct false charges of financial crimes to unwind a potential merger with Renault.

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Digitalby StaffJanuary 30, 2019

Cox Promotes Brooks to CTO

David Brooks has been named chief technology officer for Cox Automotive after serving as senior vice president of engineering at Manheim.

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