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F&Iby Steven MartinezOctober 23, 2014

Sonic’s Hybrid F&I Pilot Experiences Training, Staffing Issues

Officials said the Charlotte test store was overwhelmed by sales and paperwork. F&I performance rebounded, however, after the group added document specialists.

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Showroomby Brittany-Marie SwansonOctober 23, 2014

Edmunds Pulls Ad Campaign, Says It ‘Missed the Mark’

Edmunds pulled an online ad campaign last week for its Price Promise program after dealers complained it portrayed them as ‘bad guys’ in the car-shopping process.

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F&Iby StaffOctober 23, 2014

Compliance Summit Room Block Nearly Full

Organizers of the first-ever Compliance Summit in Hollywood, Fla., have announced that the event's room block at the Seminole Hard Rock Hotel & Casino is nearly full. Register today, before it's too late.

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F&Iby StaffOctober 22, 2014

Exeter’s Floyd Stepping Down from CEO Post

Mark Floyd will join Exeter's board of directors and will work with his replacement, Thomas Anderson, to ensure a smooth transition, the company said late yesterday.

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Auto Financeby Steven MartinezOctober 22, 2014

Mich. Governor Signs ‘Anti-Tesla’ Bill

Governor Rick Snyder signed into law yesterday tighter restrictions on selling vehicles directly to consumers. The new law now effectively bans Tesla Motors from selling vehicles in the state.

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Auto Financeby StaffOctober 21, 2014

Used-Vehicle Price Adjustments Keep Retail Markets on Track, Manheim Reports

The 1.1% third-quarter decrease in the Manheim Used Vehicle Value Index didn’t set off alarms despite it being the fifth straight decline in used-vehicle prices. The firm’s chief economist noted that the drop helped dealers increase vehicle turns as the market continues to inch toward more normal levels.

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F&Iby StaffOctober 21, 2014

Facebook Playing Bigger Role in Dealer Selection, Study Shows

A survey of 2,000 consumers revealed that Facebook is now among the Top 5 dealer reviews sites used by car shoppers, with 75% of respondents indicating they trust reviews posted by friends on the social media site vs. reviews posted on other sites by people they don't know.

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F&Iby StaffOctober 21, 2014

JM&A Group Selects New Customer Service VP

Josh Bass, who joined JM&A in 2012 as the director of sales planning and analysis, was promoted to vice president of customer services.

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Digitalby StaffOctober 21, 2014

Auto/Mate Integrates Document Management System With DMS

Auto/Mate completes integration of etfile's electronic document management solution with its dealers management system, the company announced this week.

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Complianceby StaffOctober 21, 2014

Man Finds No Record of VSC Purchased at Mich. Dealership

A man who bought a car at Auto Exchange last year discovered that the VSC provider had no record of the $2,566 contract he purchased. The dealership was shut down in April.

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