Black Book Selects New Dealer Services VP
Black Book has promoted Adam Mann to vice president of Dealer Services for its Activator Division.
LAWRENCEVILLE, Ga. — Black Book has promoted Adam Mann to vice president of Dealer Services for Activator Division. Mann will be responsible for leading a team of U.S. sales professionals and executing business development initiatives for Black Book’s Activator Division.
Mann joined Black Book in 2008 as Northwest regional manager, successfully developing a young territory for Activator. In 2010, he became the southwest regional sales manager while also managing clients in the Northeast region. In August 2013, Mann was named national sales director.
A seasoned veteran in the automotive retail industry, Mann worked as a used-car director prior to joining Black Book. He oversaw all business operations from multi-point, multi-franchise, wholesale and retail to service reconditioning, advertising, marketing, compliance and staffing.
“The auto dealership industry has never been more customer-focused than it is today, which is why dealers rely on Activator to deliver tools and solutions that convert more leads into satisfied customers,” said Mike McFall, president of Black Book Activator. “Adam recognizes this important element in the relationships we build with our dealer customers, and I’m confident he will drive additional growth by communicating the unique values and profit potential offered by Activator solutions.”
Jared Kalfus, senior vice president of sales for Black Book, added: “Adam will be focused on supervising the U.S. sales force to identify market opportunities and fulfill business needs, and ensure the delivery of quality solutions to Activator’s roster of dealership customers. Furthermore, Adam will be instrumental in building and maintaining a strong Activator sales team, and he will be pivotal in building key relationships with our national network of dealers.”
More F&I

Integrating Nontraditional F&I Products
The niche presents a strategic advantage for auto dealerships as they move to adapt to fast-changing consumer expectations in today’s market.
Read More →
Trust Is Personal
Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.
Read More →
Amplify 2026 Billed as Turning Innovation Into Results
Reynolds and Reynolds says its annual retail summit will connect dealers with practical strategies, peer insight, and technology-driven ideas.
Read More →
Own Your Outcome: F&I in the Digital Customer Journey
Finance has historically been the last step in the car-buying process, but it doesn’t have to be. The customer’s journey starts long before they arrive at the dealership, and so should F&I’s involvement.
Read More →
Tariffs Could Raise Insurance Premiums
As U.S. import tariffs affect repair costs, consumers might find it more affordable to replace a damaged vehicle, according to recent Insurify tariff analysis.
Read More →
Smaller Loans, Longer Terms
The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.
Read More →
New Lifetime Battery F&I Product Meant to Drive Dealer Traffic
EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.
Read More →
The Psychology Behind Menus That Increase Add-On Sales
There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.
Read More →
Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →