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F&Iby StaffJanuary 24, 2013

Consumer Advocates Critical of FTC’s Used Car Rule Proposals

Consumer advocates and state regulators say the FTC doesn’t go far enough in its proposed changes to the Used Car Rule. They want dealers to include vehicle history reports on the Buyers Guide window stickers.

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F&Iby StaffJanuary 24, 2013

J.D. Power: Satisfaction With Factory-Installed Navigation Systems Declines

Dissatisfied with current factory-installed navigation systems, owners of vehicles equipped with such systems tell J.D. Power and Associates that they want smartphone integration and better voice controls.

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F&Iby StaffJanuary 24, 2013

PRNDL.com Expands Online Services to Car Buyers and Sellers

The PRNDL.com website is expanding its services to make it easier for consumers to complete a vehicle purchase online. New features include transportation services and expanded finance options.

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Auto Financeby StaffJanuary 22, 2013

[Video] Tip of the Week: Breaking Down the ‘Meet and Greet’

Fifteen percent of a successful sale is due to product knowledge, while 80 percent is due to a salesperson’s ability to connect with his or her customer. The F&I Professor breaks down a process for the meet and greet to help drive a better customer connection.

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F&Iby StaffJanuary 22, 2013

Chrysler Considering Banco Santander as Captive, <em>The WSJ</em> Reports

According to a report from The Wall Street Journal, the Chrysler Group could pen a deal with Banco Santander in the next couple of weeks.

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F&Iby StaffJanuary 22, 2013

The Next Up Starts 2013 in the Cloud

The Next Up’s retail sales process (RSP), based on cloud-based technology, paves the way for additional mobile and geo-targeting features for 2013.

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F&Iby StaffJanuary 22, 2013

CounselorLibrary.com Releases Servicemembers Compliance Guide

Compliance Guide — Servicemembers Civil Relief Act by James Chareq is now available. The guide is being published as part of The CARLAW Compliance Series.

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F&Iby StaffJanuary 22, 2013

Credit Unions Tapping Auto Financial Group’s Balloon Loan Program

Auto Financial Group announces new credit union signings for its balloon loan program, which includes residual value insurance for finance sources, among other features.

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F&Iby StaffJanuary 22, 2013

Former Dealer Employee Sentenced to 41 Months for Embezzlement

The office manager of an Iowa dealership will face 41 months in federal prison for embezzling $1.4 million from his former employer, Granger Motors.

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F&Iby StaffJanuary 22, 2013

California Retails 1.6 Million New Vehicles in 2012

New-vehicle registrations were up 25.3 percent in 2012 vs. the year prior, according to the state’s dealer group. The increase in new-vehicle sales outpaced gains made nationally.

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