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Digital Air Strike and Dealertrack Technologies announced they have entered into channel and product agreements to help dealer clients drive lead response and generation opportunities.
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Customer contact solutions provider @utoRevenue has announced the release of @utoText, a new product designed to enable dealers to enhance their customer experience during the service appointment lifecycle through a simple hosted portal.
Read More →The magazine’s resident F&I wiz says answering the customer’s true objection to extended coverage is just a matter of creating real interest in the product.
Read More →Training, improving the performance of the group’s bottom-third producers and increased product penetration were drivers of the group’s Q3 per-copy increase, which stood at $1,362.
Read More →Reporting a 19% increase in F&I product sales last year, Kia renews deal with JM&A to continue providing and administering its line for F&I products.
Read More →Many new-vehicle consumers find their rides uncomfortable, and it’s largely in their heads.
Read More →Manheim Express introduces new Concierge Inspection Guarantee; More than doubles the size of the Concierge force.
Read More →Fifteen percent of a successful sale is due to product knowledge, while 80 percent is due to a salesperson’s ability to connect with his or her customer. The F&I Professor breaks down a process for the meet and greet to help drive a better customer connection.
Read More →The quickest way to reduce the value of your product is to oversell it. United Development Systems’ Gerry Gould provides a tip on how to make sure you’re not out of bullets before the sale even begins.
Read More →Have you ever had a customer object to an F&I product by saying they never used the last coverage they purchased? Gerry Gould offers a response to that objection, one he says F&I managers need to utilize more often.
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