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Growing number of dealers experiencing improved sales by enabling customers to research, shop for products online.
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Few dealers are actually offering full-motion video.
Read More →F&I pros need not fear the growing tide of lease customers. Top trainer offers three keys to turning the leasing surge into a boon for the F&I office.
Read More →Though satisfaction with vehicle buying fell in 2022, smart digital solutions grew as a means of driving heightened customer satisfaction.
Read More →Hyundai is looking to modernize the car-shopping experience with this week's launch of Shopper Assurance in Miami, Orlando, Fla., Dallas, and Houston. The program, which will be rolled out nationally in 2018, is designed to make purchasing a vehicle easier, faster, and worry-free, officials said.
Read More →His Madness shares a story of how good, old-fashioned customer care will always trump some algorithm or digital retailing tool.
Read More →GM’s complimentary auto insurance policy from MetLife Auto&Home includes both liability and physical damage coverage for one year.
Read More →Growing numbers of car buyers looking to insure their investment against problems down the road.
Read More →Carfluent offering helps Spanish-speaking consumers navigate auto dealers' websites to find vehicles.
Read More →MCLEAN, Va. -- Capital One has partnered with Zag to launch DriveOne, an online program that enables consumers to shop for their car of choice at a price guaranteed by a participating dealer no higher than Kelley Blue Book's New Car Blue Book Value, or what the car is currently selling for; locate a participating dealer; and arrange financing.
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