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NewsJune 20, 2016

American Financial Wins Two Dealers’ Choice Awards

American Financial & Automotive Services Inc. received two 2016 Dealers’ Choice Awards. The company received a Diamond award in Compliance Training and a Platinum award in F&I Training.

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NewsFebruary 18, 2016

Top F&I Trainers Headed to F&I Think Tank

Celebrated F&I trainers Luis Garcia, Gerry Gould and Rick McCormick will join forces at F&I Think Tank to lead Shark Tank, a 20 Group-like session that will allow attendees to get answers to troublesome customer objections, deal situations and departmental issues.

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NewsFebruary 16, 2016

Charlie Robinson to Keynote F&I Think Tank at Dealer Summit

Organizers of Dealer Summit announced that Charlie Robinson, president and COO of the Resource Automotive division at The Warranty Group, will deliver the keynote address for F&I Think Tank.

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NewsFebruary 4, 2016

AFIP Online Training Now on LightSpeed

The Association of Finance & Insurance Professionals has partnered with LightSpeed, an interactive virtual training system provider, to host its online certification program

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NewsJanuary 26, 2016

2011 F&Idol Winner Joins F&I Think Tank Roster

G.P. Anderson will be one of the featured presenters at F&I Think Tank, a one-day event that will precede Dealer Summit 2016 on Tuesday, May 3, at the Sheraton Tampa Riverwalk Hotel.

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NewsJanuary 22, 2016

F&I Trainer Gould Added to Dealer Summit Roster

Organizers of Dealer Summit announced that Gerry Gould, director of training for United Development Systems Inc. (UDS), will lead a session dedicated to F&I product sales at the event, which will be held May 3–5, 2016, at the Sheraton Tampa Riverwalk Hotel.

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ArticlesJanuary 11, 2016

Credibility Does Sell

Top trainer says rapport moves the metal, but credibility moves the paper. He lists five ways F&I managers can build product-moving credibility.

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Articlesby Rick McCormickDecember 9, 2015

The Emotional Side of Selling

Top trainer reminds F&I pros to occasionally set aside the logical flow of product presentations and let emotions take over.

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ArticlesNovember 25, 2015

5 Ingredients for F&I Success

The definition of F&I success may vary, but sustained production depends on industry and product knowledge, commitment, preparation and self-discipline.

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Articlesby Jim RadognaOctober 13, 2015

7 Compliance Myths Debunked

The magazine’s compliance expert tackles some pervasive regulatory myths surrounding the F&I office.

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