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Auto dealers tied for 12th out of 20 industries ranked in the eighth edition of Temkin Group’s Customer Experience Ratings. Ford and Mercedes-Benz dealers also earned top rankings.
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Ford Motor Co. is recalling 2,100 2018 Ford Mustangs so dealers can update the instrument cluster software to address a potential vehicle rollaway risk.
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Ford CEO Jim Hackett said on Tuesday the automaker plans to reduce engineering costs by 50% through 2022. Ford will also shift investment into trucks and electrified vehicles, and reduce costs and investment in sedans and internal combustion engines.
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Ford, Toyota, Nissan, and other automakers have made cash donations and other contributions to help the victims of Hurricane Harvey in south Texas and other Gulf Coast areas.
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J.D. Power’s annual dependability rankings include a strong showing from a number of mass-market manufacturers, including Toyota, General Motors and Hyundai.
Read More →Ford is launching the Commercial Vehicle Center dealer program to replace the Business Preferred Network. According to officials, the new program offers improved service, better parts availability and a new loyalty program.
Read More →The 3.1% year-over-year increase in new-vehicle sales in December was more than enough to push the industry’s annual sales tally above the 17.5 million-unit mark for 2016, according to Autodata Corp.
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Ford Motor Co. and Toyota Motor Co. are forming a nonprofit organization that will manage an open source software platform with the goal of providing consumers access to smartphone apps using voice commands and in-vehicle displays.
Read More →The estimated average transaction price for light vehicles in the United States reached an all-time record high of $35,309 in December, according to Kelley Blue Book. This increase, the firm noted, amounted to a 1.5% increase over the same time last year.
Read More →The industry sold 1.38 million new units in November, a 3.7% increase from a year ago, according to Autodata Corp. November's seasonally adjusted annual rate was 17.87 million, which was slightly lower than last November’s SAAR of 18.25 million.
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