Ford Relaunches Commercial Vehicle Dealer Program
Ford is launching the Commercial Vehicle Center dealer program to replace the Business Preferred Network. According to officials, the new program offers improved service, better parts availability and a new loyalty program.
DEARBORN, Mich. — Ford is launching the Commercial Vehicle Center dealer program to replace the Business Preferred Network (BPN). According to officials, the new program offers improved service, better parts availability and a new loyalty program.
The program is rolling out at 650 of Ford's more than 3,000 dealers in the United States and replaces a program that was heavily used by smaller fleets to set up work trucks and vans.
"Nearly 30 years ago, Ford established its first program to improve the purchase experience for our commercial vehicle customers," said John Ruppert, Ford general manager of commercial vehicle sales and marketing. "Now we are introducing the next chapter in our commercial vehicle story, not only by rebranding the program, but by further expanding a number of program elements to improve the overall customer experience."
A Commercial Vehicle Center will offer a service counter that's open at least 55 hours per week and new stocking programs that will improve parts availability, according to Ford.
Ford is also offering a new Commercial Advantage Rewards loyalty program that allows customers to earn various factory benefits that can be redeemed at a Commercial Vehicle Center location. Dealers can offer their own rewards through the program.
The centers will support Ford's commercial vehicles, including Transit Connect compact vans, full-size Transit cargo vans, F-150 pickups, Super Duty chassis cabs, as well as F-650 and F-750 medium-duty trucks. Commercial Vehicle Center dealers will also offer the best selection of in-stock Ford commercial vehicles, and a range of financing options and incentives, according to Ford.
Ford is launching the Commercial Vehicle Center dealer program that will replace the Business Preferred Network (BPN) and offer improved service, better parts availability and a new loyalty program, Ford announced.
The program is rolling out at 650 of Ford's more than 3,000 dealers in the U.S. and replaces a program that was heavily used by smaller fleets to set up work trucks and vans.
Much like a BPN dealer, a Commercial Vehicle Center will offer sales, service, and financing support for commercial buyers.
"Nearly 30 years ago, Ford established its first program to improve the purchase experience for our commercial vehicle customers," said John Ruppert, Ford general manager, commercial vehicle sales and marketing. "Now we are introducing the next chapter in our commercial vehicle story, not only by rebranding the program, but by further expanding a number of program elements to improve the overall customer experience."
A Commercial Vehicle Center will offer a service counter that's open at least 55 hours per week and new stocking programs that will improve parts availability, according to Ford.
Ford is also offering a new Commercial Advantage Rewards loyalty program that allows customers to earn various factory benefits that can be redeemed at a Commercial Vehicle Center location. Dealers can offer their own rewards through the program.
The centers will support Ford's commercial vehicles, including Transit Connect compact vans, full-size Transit cargo vans, F-150 pickups, Super Duty chassis cabs, as well as F-650 and F-750 medium-duty trucks. Commercial Vehicle Center dealers will also offer the best selection of in-stock Ford commercial vehicles, and a range of financing options and incentives, according to Ford.
More F&I

Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →
F&I Reaches for the Sky
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
Timing the Market Can Hurt Long-Term Program Performance
For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →
Your Office Is Talking
What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.
Read More →
F&I Training Fundamentals
How can auto dealerships help F&I managers fulfill their vital role in the most effective ways? Industry expert Rick McCormick shares his insights on the best ways to train these professionals and help them maintain good habits.
Read More →
Not Just Any Tire Will Do
More consumers and businesses are opting for all-season options for various reasons as safety, sustainability and convenience push practical change.
Read More →