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ACE Spaceby Gil Van OverApril 23, 2019

When Sales Is to Blame for Noncompliance: Part 3

Compliance guru has the processes and auditing outline you need to avoid issues that begin in sales and at the desk, starting with discriminatory pricing.

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ArticlesApril 19, 2019

DOL Investigations and Employing Minors in Dealership Service Departments

A shortage of qualified lube techs is no reason to ignore the strict — and strictly enforced — Department of Labor rules governing the employment of your youngest workers.

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Articlesby Tariq KamalApril 9, 2019

Lori Church Is a Swiss Army Knife for John Elway Dealerships

As director of corporate compliance for John Elway’s three Colorado stores, Lori Church’s rare combination of F&I acumen, a law degree, and unflappable confidence have helped her group achieve new levels of success.

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So Here's the Dealby Ronald J. ReahardOctober 9, 2018

Help! My Dealership Is Packing Payments

Top trainer comes to the rescue of an F&I manager who fears an antiquated, discredited, and deceptive sales tactic has taken root at his store.

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Done Dealby Gregory ArroyoOctober 9, 2018

Red Flags Alert

The editor believes recent regulatory activity should serve as a warning to dealers who haven’t dusted off their Red Flags compliance programs in the years since the rule took effect.

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Articlesby Gregory ArroyoOctober 8, 2018

F&I Pacesetters: Hoehn Carlsbad Buick GMC Cadillac

To become an F&I manager at this Carlsbad, Calif.-based Buick-GMC-Cadillac store, candidates must complete an eight-week course addressing a number of topics related to ethics and compliance. The dealership is in the running for the magazine's F&I Dealer of the Year award.

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Articlesby Gregory ArroyoOctober 8, 2018

F&I Pacesetters: Zumbrota Ford

Dealer Steve Johnson knows how quickly word spreads when you operate in a small town. That’s why reputation means more than profitability at his Zumbrota, Minn.-based Ford store. It's in the running for the magazine's F&I Dealer of the Year.

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Articlesby Gregory ArroyoOctober 8, 2018

F&I Pacesetters: Prince Automotive Group

Prince Automotive Group is proof that operating high-performance finance departments while maintaining the highest level of ethical practices is possible. Now it's in the running for F&I and Showroom's F&I Dealer of the Year award.

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NewsSeptember 27, 2018

RSVP for ACE Certification at Industry Summit

Attendees of the upcoming Industry Summit and P&A Leadership Summit are invited to register for Automotive Compliance Education’s onsite certification review and exam for no additional charge.

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NewsSeptember 19, 2018

FTC Shuts Down Websites Offering Fake Pay Stubs for Sale

The operators of websites that sold fake pay stubs and other financial documents have agreed to permanently shut down their business as part of separate settlements with the Federal Trade Commission, the regulator announced this week.

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